Detailed Specifications
SonicWall 01-SSC-0242 TZ600 3YR 8x5 Support
Overview :
The SonicWall 01-SSC-0242 TZ600 3-Year 8x5 Support provides reliable assistance for SonicWall TZ600 appliances during business hours on weekdays. With access to firmware updates and advanced hardware replacement options, it ensures optimal performance and quick issue resolution, enhancing the overall reliability and effectiveness of the network security infrastructure.
Specifications :
| Basic |
|---|
| Product Type: |
Service |
| Provided Support: |
New Releases Update |
|
Email Support |
|
Web Knowledge Base Access |
|
Return and Replacement |
|
Web Support |
|
Phone Support |
| Service Duration: |
3 Year |
| Service Type: |
Exchange |
| Service Location: |
Carry-in |
| Brand Name: |
SonicWall |
| Service Availability Days: |
5 |
| Service Availability Hours: |
8 |
| General Information |
|---|
| Product Type: |
Service |
| Manufacturer Part Number: |
01-SSC-0242 |
| Service Name: |
Dynamic Support - Extended Service |
| Manufacturer: |
SonicWall Inc. |
| Brand Name: |
SonicWall |
| Service Information |
|---|
| Product Supported: |
Dell SonicWALL TZ 600 Firewall |
| Provided Support: |
Web Support |
|
Web Knowledge Base Access |
|
Return and Replacement |
|
Phone Support |
|
New Releases Update |
|
Email Support |
| Service Availability: |
8 x 5 Web Support |
|
8 x 5 Phone Support |
| Service Description: |
8x5 Next Day |
| Service Details: |
- Return Shipment: At manufacturer expense
- Email/web/telephone support. For technical assistance
- Software/firmware updates. For all software and firmware updates and upgrades
- Hardware replacement. Advanced exchange for replacement of defective hardware
- Support tools. Access to Dell SonicWALL's electronic support tools
|
| Service Duration: |
3 Year |
| Service Location: |
Carry-in |
| Service Main Type: |
Exchange |
| Service Sub Type: |
Electronic and Physical |
| Service Response Time: |
Next Day - Replacement |
