We do our best to ship all of your orders on the same business day if you have ordered it online before 04:00 PM Central Time (Monday – Friday). All orders being placed after 04:00 PM or on a weekend/national holiday will be shipped the next business day.

We have multiple regional warehouses and normally we drop ship your order from one of our regional warehouses. Our main goal is to make sure that the delivery time of your ordered products is as least possible, therefore in order to do so we may normally split your order into multiple packages if they are located in our different warehouses instead of one single warehouse. We do not charge any extra shipping charges for shipping your order from our multiple warehouses.

We offer FREE GROUND SHIPPING on all orders of $500 or of more value - This offer is available only for contiguous United States (48 States). Some products can be excluded in free shipping promotion. Please contact us for more details.


We use multiple careers like USPS, UPS, DHL and FedEx for shipping of your orders. We also provide the option of shipping your orders on your own courier accounts.

SERVICE SUBSTITUTION reserves the right to substitute shipping carriers when we feel that an alternate carrier will provide better service.