What are the best IT hardware and software resellers for business needs?
Posted on: Oct 7, 2026 | Author: Justin
Not sure where to buy IT gear? Compare CDW, Insight, SHI, Dell and local VARs on price, support and licensing before you request a quote.
The best reseller depends on what you buy, how much you spend, and how much help you need. There is no single winner, so match the type of seller to your situation.
Types of IT resellers
- Large national resellers: wide catalogs, volume pricing, and financing. Good for enterprise procurement.
- Value-added resellers (VARs): sell and also design, configure, and install systems.
- Managed service providers (MSPs): run your IT for a monthly fee and supply the hardware and licenses.
- Direct from the manufacturer: best when you standardize on one brand such as Dell or HP.
How the common names compare
| Reseller | Generally known for | Good fit for |
|---|
| CDW | Huge hardware and software catalog, account reps | Mid-size and large businesses |
| Insight | Software, cloud, and licensing support | Companies managing many licenses |
| SHI | Software licensing and public sector contracts | Government, education, large enterprise |
| Dell Technologies | Direct pricing and configuration on Dell gear | Teams standardized on Dell |
| Local VAR or MSP | Setup, support, personal service | Small and mid-size businesses |
What to check before you choose
- Authorized partner status with the brands you use
- Pricing on your most common items, from at least three written quotes
- Warranty, return terms, and who handles repairs
- Lead time and stock on key items
- Technical support hours and how fast they answer
- Volume licensing help for Microsoft and other software, including renewal reminders
- Financing or leasing options
Red flags
Be careful with sellers who will not give written quotes, cannot show partner credentials, or push a single brand without explaining why. Ask for references from a business your size and read recent customer reviews.
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