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The APC WNSWADCE4V1Y Preventive Maintenance Plan delivers four scheduled professional visits within a 12-month period to optimize and maintain your StruxureWare Data Center Expert (DCE) system. Designed for data center managers, IT operations teams, and facilities staff, this service ensures peak performance, reliability, and thermal stability by proactively identifying and resolving issues before they impact operations. With hands-on system inspections, firmware reviews, configuration tuning, and documentation updates, this plan promotes system longevity and operational excellence across your DCE deployment.
The WNSWADCE4V1Y service includes a comprehensive program of four on-site visits spread throughout the year. During each visit, certified Schneider Electric technicians perform in-depth diagnostics of hardware and software components×displaying dashboards, verifying alert configurations, reviewing firmware, and optimizing system parameters for enhanced performance. They also inspect sensors, cabling, log files, and environmental data to assess thermal zones and power distribution. Any minor issues are resolved on the spot; major recommendations are documented with action plans, helping prevent unexpected downtime and promoting proactive maintenance practices.
These visits are scheduled to align with your operational calendar, offering flexibility to meet your facility's needs. Technicians collaborate closely with your team during visits, ensuring knowledge transfer and empowerment for in-house staff. All work is summarized in detailed service reports, including system usage analysis, risk evaluations, and recommendations for future upgrades or training sessions×enabling continuous improvement of your data center infrastructure.
Four preventive maintenance visits per year
On-site diagnostics of software and hardware components
Firmware review, alert tuning, and configuration adjustments
Environmental and thermal survey, including sensor checks
Detailed reporting with actionable recommendations
Delivered by certified Schneider Electric technicians
APC's proactive maintenance service is built to enhance system resilience and lifecycle optimization. Regular review and calibration of thresholds, firmware, and environmental sensors reduce false alarms, drive better uptime, and streamline response workflows. Preventive tuning improves data accuracy and boosts capacity planning capabilities. This consistent approach helps postpone unplanned outages, lowers emergency maintenance costs, and improves the overall ROI of your monitoring platform. Technicians also verify network connectivity, database health, and integrations with existing IT management systems (such as SNMP or BMS). By continuously validating system performance across hardware and software, APC helps you maintain full compliance with operational SLAs. The service is backed by APC's support and accountability standards, ensuring work is conducted according to global best practices while protecting your data center investment.
Four on-site service visits per year
Certified technician-led diagnostics and tuning
Firmware, alert, and configuration reviews
Environmental sensor and thermal performance checks
Detailed service reports with recommendations
Supports proactive operations and uptime quality
| Specification | Details |
|---|---|
| Part Number | WNSWADCE4V1Y |
| Product Type | Preventive Maintenance Service |
| System Supported | EcoStruxure IT Data Center Expert (StruxureWare DCE) |
| Visits Included | 4 on-site visits over 12 months |
| Technician Team | Certified Schneider Electric experts |
| Service Scope | Diagnostics, tuning, reporting, firmware updates |
| Deliverables | Service reports with system assessments |
| Scheduling Flexibility | Yes - coordinated quarterly visits |
| Support Duration | 1-Year service period |
| Cancellation Window | Up to 30 days prior |
| Warranty/Support | 1 year APC support coverage |

All packages are shipped same day if the order is placed before 3PM CST
We use UPS/FedEx to ship the packages with different service levels offered by UPS/FedEx
Overnight Shipping take 1 business day
Expedited Shipping take about 2-3 business days
Ground shipping take about 3-5 business days
You can select the desired service level at Checkout and we will make sure the package is shipped as per the selected service level.
We Accept
i) PayPal
ii) All Credit & Debit Cards
iii) Purchase Orders
iv) Check
v) Bank Transfer/ACH/Wire Transfer
To process the order through Paypal/CC, you can simply checkout and process the payment.
If you want to issue us Purchase Order/Check/Bank Transfer, Please contact us at the following details
Call: 469.458.9636
Email: sales@dcsupplies.net
If you have any queries, please contact us at the following details and we will be happy to help
Call
469.458.9636
469.458.9638
Email
sales@dcsupplies.net
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APC WNSWADCE4V1Y StruxureWare Data Center Expert 4-Visit Preventive Maintenance (1 Year)
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