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Fortinet FC-10-0400E-950-02-12 FortiCare 24x7 Bundle Extended Service View larger
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Fortinet FC-10-0400E-950-02-12 FortiCare 24x7 Bundle Extended Service

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Comprehensive 24/7 support and extended service plan for Fortinet security devices
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Detailed Specifications

Fortinet FC-10-0400E-950-02-12

FortiCare 24x7 Bundle Extended Service 

The Fortinet FC-10-0400E-950-02-12 FortiCare 24x7 Bundle Extended Service is designed to ensure maximum uptime and seamless operation of your Fortinet security infrastructure. Ideal for organizations seeking reliable round-the-clock support, it provides expert assistance, timely hardware support, and proactive maintenance to maintain business continuity.

Features :

This comprehensive service package includes firmware updates, FortiGuard subscriptions, dedicated technical support, and optional on-site hardware assistance. It ensures your Fortinet deployment remains resilient, secure, and optimized for both small and large-scale enterprise environments.

Advanced Options :

Options include rapid parts delivery, on-site engineer visits, and a dedicated Advanced Support Engineer (ASE) for faster resolution. The service helps IT teams minimize downtime, streamline maintenance, and enhance network security performance.

Product Key Features

  • 24/7 technical support with rapid response options
  • Firmware updates and FortiGuard subscription included
  • Support for hardware replacements, including 4-hour parts delivery
  • On-site support and hardware swaps available
  • Support tailored for enterprise and Service provider deployments
  • Optional dedicated support engineer (ASE) for faster resolution

Reliability & Performance :

FortiCare extended Service provides robust hardware support, rapid parts delivery, and optional on-site engineer visits. Compatibility across Fortinet’s product range, combined with proactive firmware and security updates, ensures your deployment remains secure, efficient, and scalable, supporting your organization’s operational continuity.

Key Features :

  • 24/7 technical support and rapid response
  • Firmware updates and FortiGuard subscription included
  • Hardware replacement and optional on-site support
  • Dedicated Advanced Support Engineer (ASE) for faster troubleshooting
  • Customized support for enterprise and Service provider deployments

Specifications :

SpecificationDetails
Model Number FC-10-0400E-950-02-12
Service Type FortiCare 24x7 Extended Service Support
Support Level Standard or Advanced Support Engineer (ASE)
Coverage Duration 1 Year (extendable)
Hardware Support Parts replacement, on-site support (optional)
Firmware Updates Included
FortiGuard Subscription Included
Response Time 4-hour parts delivery / On-site support options
Compatibility Fortinet security appliances and devices
Physical Support Options Remote, on-site, or logistics-based support

  • All packages are shipped same day if the order is placed before 3PM CST

    We use UPS/FedEx to ship the packages with different service levels offered by UPS/FedEx

    Overnight Shipping take 1 business day
    Expedited Shipping take about 2-3 business days
    Ground shipping take about 3-5 business days

    You can select the desired service level at Checkout and we will make sure the package is shipped as per the selected service level.

  • We Accept

    i) PayPal
    ii) All Credit & Debit Cards
    iii) Purchase Orders
    iv) Check
    v) Bank Transfer/ACH/Wire Transfer

    To process the order through Paypal/CC, you can simply checkout and process the payment.

    If you want to issue us Purchase Order/Check/Bank Transfer, Please contact us at the following details

    Call: 469.458.9636
    Email: sales@dcsupplies.net

  • If you have any queries, please contact us at the following details and we will be happy to help

    Call
    469.458.9636
    469.458.9638

    Email
    sales@dcsupplies.net

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