Detailed Specifications
APC
1-Month StruxureWare Data Center Expert Basic Software Support
The APC WMS1MBASIC is a 1-month Basic Software Support contract for StruxureWare Data Center Expert (formerly InfraStruxure Central). Perfect for IT teams launching a new DCIM deployment, troubleshooting unexpected issues, or bridging support gaps, this service ensures uninterrupted access to APC's expert support and software updates.
Features
StruxureWare Data Center Expert offers centralized, real-time monitoring of power, cooling, environmental, and security systems via SNMP and other protocols. With WMS1MBASIC, you get full access to 24×7 technical support×phone and email×and all software updates released during your service month.
Advanced Options
This support is crucial during initial rollouts, firmware upgrades, cross-vendor integration, and critical incident resolutions.
Product Key Features
1-month Basic Software Support for StruxureWare Data Center Expert
24×7 expert technical assistance via phone/email
All official software updates released during contract
Ideal for new deployments, upgrades, or coverage gaps
Activation via APC license portal
RoHS and Green Premium certified
Reliability & Performance
APC's Basic Support contract gives you direct access to experienced engineers who guide you through configuration, troubleshooting, and vendor interoperability. Combined with timely software patches, it strengthens system stability and compliance. Whether you're onboarding new hardware, integrating third-party sensors, or diagnosing software issues, WMS1MBASIC ensures expert help is just a call away×maximizing uptime and reducing mean time to resolution.
Key Features (Bullet List)
StruxureWare Data Center Expert Basic support
24×7 technical assistance
Software updates included
APC-certified engineer access
License key delivered electronically
Renewable for continuous support
Specifications :
| Specification | Details |
|---|
| Model Number | WMS1MBASIC |
| Service Type | Basic Software Support |
| Supported Product | StruxureWare Data Center Expert (InfraStruxure) |
| Support Duration | 1 month |
| Support Access | 24×7 Phone, Email |
| Updates Included | All software/firmware updates during contract period |
| Delivery Method | Electronic license key via APC portal |
| Certifications | RoHS, APC Green Premium |
| Renewable | Can be immediately renewed after expiry |
| Coverage Region | Global (check APC portal for details) |
All packages are shipped same day if the order is placed before 3PM CST
We use UPS/FedEx to ship the packages with different service levels offered by UPS/FedEx
Overnight Shipping take 1 business day
Expedited Shipping take about 2-3 business days
Ground shipping take about 3-5 business days
You can select the desired service level at Checkout and we will make sure the package is shipped as per the selected service level.
We Accept
i) PayPal
ii) All Credit & Debit Cards
iii) Purchase Orders
iv) Check
v) Bank Transfer/ACH/Wire Transfer
To process the order through Paypal/CC, you can simply checkout and process the payment.
If you want to issue us Purchase Order/Check/Bank Transfer, Please contact us at the following details
Call: 469.458.9636
Email: sales@dcsupplies.net
If you have any queries, please contact us at the following details and we will be happy to help
Call
469.458.9636
469.458.9638
Email
sales@dcsupplies.net
