Overview
The Ubiquiti UICARE-E7-CAMPUS-INDOOR-US-D is a UI Care extended hardware protection service for the E7 Campus Indoor enterprise wireless access point. It extends replacement protection to five years and provides additional support benefits designed to help minimize disruption when covered equipment requires service.
This product is a service plan rather than a physical networking device. It is intended for customers purchasing the compatible Ubiquiti E7 Campus Indoor access point for deployment in enterprise wireless networks.
UI Care Service Benefits
The UI Care plan provides an enhanced replacement and support process for eligible hardware. Its published benefits include:
- Five-year coverage: Extended replacement protection for the eligible access point.
- Advance replacement: A replacement unit ships before inspection of the returned device, subject to the applicable service terms.
- Priority RMA processing: Return merchandise authorization requests receive priority handling throughout the process.
- Prepaid return shipping: Return shipping is included among the published service benefits.
Supported Hardware
This service SKU is associated with the Ubiquiti E7 Campus Indoor, an enterprise Wi-Fi 7 access point featuring a directional antenna array, PRISM RF filtering technology, a 10 GbE uplink and a separate Gigabit Ethernet port for redundancy.
The access point supports indoor wireless deployments requiring high-capacity connectivity and centralized management through the UniFi Network platform. These hardware capabilities describe the supported access point, not additional functionality provided by the UI Care service itself.
Service Eligibility and Purchase Requirements
The UICARE-E7-CAMPUS-INDOOR-US-D designation identifies the US version of the service associated with the E7 Campus Indoor access point. Regional eligibility and the applicable service terms should be confirmed before ordering.
UI Care availability for this model is tied to the eligible hardware purchase. Confirm that the service is ordered alongside the intended access point and that the purchase meets Ubiquiti's activation and registration requirements.
Applications
This service is intended for businesses, educational institutions and other organizations deploying E7 Campus Indoor access points where extended hardware replacement protection is part of network support planning.
It can be considered when planning wireless infrastructure for offices, institutional buildings and enterprise facilities where replacing failed access point hardware promptly is operationally important.
DC Supplies Product Note
Verify the access point's exact model and regional designation before purchasing this service. The US-specific service SKU should not automatically be assumed to cover hardware purchased in another region. Also confirm that the service is purchased within the required transaction and activated according to Ubiquiti's terms; a service listing alone does not establish that an existing device is covered.
Specifications
| Brand | Ubiquiti |
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| Part Number / MPN | UICARE-E7-CAMPUS-INDOOR-US-D |
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| Product Type | Extended hardware protection service |
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| Service Name | UI Care |
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| Supported Hardware | E7 Campus Indoor access point |
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| Coverage Duration | 5 years |
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| Coverage Type | Extended replacement protection |
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| Replacement Method | Advance replacement before inspection, subject to service terms |
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| RMA Support | Priority processing |
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| Return Shipping | Prepaid return shipping included in published service benefits |
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| Regional Designation | US |
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| Product Format | Service plan; not a physical access point |
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Frequently Asked Questions
Does this product include an E7 Campus Indoor access point?
No. UICARE-E7-CAMPUS-INDOOR-US-D is a UI Care service plan. The compatible access point is a separate hardware product.
How long does UI Care coverage last?
The published UI Care offering for the E7 Campus Indoor provides five-year replacement protection, subject to the applicable coverage terms.
What is advance replacement?
Advance replacement means a replacement unit is shipped before the returned device has been inspected, subject to service eligibility and the applicable terms.
Is return shipping included?
Prepaid return shipping is listed among the published UI Care benefits for this product.
Can I purchase this service for an access point I already own?
Do not assume that the service can be added to previously purchased hardware. The applicable purchase and activation requirements should be checked before ordering.
Is this service valid for access points purchased outside the United States?
The MPN contains the US regional designation. Confirm regional eligibility and the applicable service terms with Ubiquiti or an authorized reseller before purchasing.
