Overview
The Ubiquiti UICARE-E7-AUDIENCE-INDOOR-US-D is a UI Care protection plan for the E7 Audience Indoor enterprise wireless access point. It provides an extended service coverage option for eligible hardware, with priority support and an advance replacement process intended to help reduce disruption when equipment requires warranty service.
Service Coverage and Benefits
Ubiquiti describes UI Care as a five-year coverage service. The published benefits include replacement shipment before inspection, priority handling of return merchandise authorization (RMA) tickets, and prepaid return shipping.
Coverage is subject to the applicable UI Care terms, product eligibility, registration requirements and regional service conditions.
Supported Hardware
This service SKU is associated with the Ubiquiti E7 Audience Indoor, an enterprise access point designed for high-density wireless deployments. The access point supports Wi-Fi 7, 12 spatial streams, a 10 GbE uplink and a separate 1 GbE Ethernet port.
Key Features
- Five-year UI Care coverage for eligible hardware.
- Replacement shipment before inspection, subject to service terms.
- Priority handling of RMA requests.
- Prepaid return shipping included in the published service benefits.
Applications
This protection plan is intended for organizations deploying the E7 Audience Indoor in enterprise wireless networks, high-density venues, offices and other business environments where extended hardware coverage and expedited replacement support are important operational considerations.
DC Supplies Product Note
The MPN includes the regional identifier US. Before purchasing, confirm that this service SKU is valid for the intended access point and the customer's region. Also verify the coverage activation requirements and service start date; do not assume that purchasing the service automatically activates coverage for previously deployed hardware.
Specifications
| Brand | Ubiquiti |
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| Part Number / MPN | UICARE-E7-AUDIENCE-INDOOR-US-D |
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| Product Type | Hardware protection and support service |
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| Service Name | UI Care |
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| Supported Hardware | E7 Audience Indoor access point |
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| Coverage Duration | 5 years |
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| Replacement Service | Replacement shipment before inspection, subject to service terms |
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| RMA Handling | Priority processing |
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| Return Shipping | Prepaid return shipping included in published service benefits |
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| Regional Identifier | US |
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Frequently Asked Questions
Does this product include an E7 Audience Indoor access point?
No. This MPN identifies a UI Care service plan, not the wireless access point itself.
How long is the coverage period?
Ubiquiti advertises UI Care for the E7 Audience Indoor with five-year coverage. Confirm the effective start date and complete terms for the specific purchase.
What happens when a covered device requires replacement?
The published service benefits include shipping a replacement before inspection and prioritizing RMA requests. The actual process remains subject to service eligibility and applicable terms.
Is return shipping included?
Ubiquiti lists prepaid return shipping among the UI Care benefits for the E7 Audience Indoor service offering.
Can this service be used in any country?
Do not assume worldwide eligibility. The MPN contains a US regional identifier, so confirm regional availability and compatibility with the intended hardware purchase before ordering.
