Overview
The Ubiquiti UICARE-UNAS-PRO-4-D is a UI Care extended warranty service associated with the UniFi UNAS Pro 4 network-attached storage system. It provides an additional service coverage option for eligible hardware, with replacement support designed to help businesses manage equipment failures and reduce disruption to storage operations.
Service Coverage
This service provides five-year coverage with replacement support. The published service details identify an exchange-based service model with carry-in service and next-business-day replacement response.
Coverage eligibility, activation requirements, service availability and applicable terms should be confirmed with Ubiquiti or the authorized reseller before purchase.
Supported Product
This service is associated with the Ubiquiti UNAS Pro 4, a 1U rack-mount network-attached storage system with four 2.5-inch or 3.5-inch drive bays and two M.2 NVMe SSD cache slots.
Key Features
- Five-year extended warranty service.
- Replacement support for the designated UNAS Pro 4 hardware.
- Exchange-based service model.
- Carry-in service arrangement.
- Published next-business-day replacement response.
Applications
Suitable for organizations deploying the UNAS Pro 4 for centralized file storage, shared business data, backups and other supported network storage workloads that require a defined hardware service arrangement.
DC Supplies Product Note
UICARE-UNAS-PRO-4-D is a service SKU, not the UNAS Pro 4 storage appliance itself. Confirm that the service can be purchased for the intended hardware, whether it must be ordered alongside the appliance, and which regional eligibility and activation conditions apply. Do not assume that an independently purchased service SKU automatically extends coverage on a device already in service.
Specifications
| Brand | Ubiquiti |
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| Part Number / MPN | UICARE-UNAS-PRO-4-D |
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| Product Type | Extended warranty and replacement service |
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| Service Name | UI Care |
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| Supported Product | Ubiquiti UNAS Pro 4 |
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| Service Duration | 5 years |
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| Service Type | Exchange |
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| Support Provided | Replacement |
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| Service Location | Carry-in |
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| Published Replacement Response | Next business day |
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Frequently Asked Questions
Does this SKU include the UNAS Pro 4 storage appliance?
No. UICARE-UNAS-PRO-4-D identifies a service coverage product, not the storage appliance itself.
How long does the service last?
The published service information specifies a five-year duration. Confirm the coverage start date and applicable terms before purchase.
What type of support is provided?
The published service details identify replacement support through an exchange-based, carry-in service arrangement.
Does next-business-day replacement guarantee delivery within one business day?
Not necessarily. The published service information identifies a next-business-day replacement response, but actual processing and delivery depend on the applicable service terms, eligibility and regional availability.
Can this service be purchased separately from the UNAS Pro 4?
Purchase eligibility may depend on Ubiquiti's service registration rules and the timing of the hardware purchase. Confirm eligibility with Ubiquiti or the authorized reseller before ordering.
