Ubiquiti UICARE-UXG-MAX-D – UI Care 5-Year Service for UXG-Max
Overview
Ubiquiti UICARE-UXG-MAX-D is a UI Care service for the UniFi Gateway Max, model UXG-Max. The service extends replacement protection for the supported UXG-Max to five years.
Technical Information
The service is provided as an exchange service with replacement support. The documented service response time is next business day for replacement, with carry-in service handling.
Compatibility
UICARE-UXG-MAX-D specifically supports the Ubiquiti UXG-Max. The matching device purchase is required, and the UI Care license must be purchased in the same order as the device it covers. It cannot be purchased separately or added to a previous order.
Key Features
- Five-year UI Care replacement protection
- Supports Ubiquiti UXG-Max
- Exchange replacement service
- Next-business-day replacement response
- Carry-in service location
Applications
UICARE-UXG-MAX-D is intended for deployments using the Ubiquiti UXG-Max where extended replacement protection and defined replacement response are required for the gateway.
DC Supplies Product Note
This is a service product rather than the physical UXG-Max gateway. The UI Care license must be purchased with the matching UXG-Max device and is not intended to be added retroactively to a previous purchase.
Specifications
| Specification | Details |
|---|
| Brand | Ubiquiti |
| Part Number / MPN | UICARE-UXG-MAX-D |
| Product Type | Service |
| Service Name | UI Care |
| Supported Product | Ubiquiti UXG-Max |
| Service Period | 5 years |
| Service Main Type | Exchange |
| Provided Support | Replacement |
| Service Response Time | Next Business Day - Replacement |
| Service Location | Carry-in |
| Matching Device Purchase Required | Yes |
| Same-Order Purchase Required | Yes |
| Physical Product | No |
FAQs
What product does UICARE-UXG-MAX-D support?
It supports the Ubiquiti UXG-Max.
How long does the UI Care service last?
The service extends replacement protection for the supported UXG-Max to five years.
What type of replacement service is provided?
UICARE-UXG-MAX-D is an exchange service with replacement support.
What is the replacement response time?
The documented service response time is next business day for replacement.
Is UICARE-UXG-MAX-D the physical UXG-Max gateway?
No. It is a UI Care service product for the UXG-Max.
Can UI Care be purchased separately after purchasing the UXG-Max?
No. The matching device purchase is required, and the UI Care license must be purchased in the same order as the device it covers.
