Ubiquiti UICARE-EFG-D – UI Care 5-Year Service for EFG Enterprise Fortress Gateway
Overview
Ubiquiti UICARE-EFG-D is a UI Care service for the EFG Enterprise Fortress Gateway. The service extends replacement protection for the supported EFG to five years and provides advanced hardware replacement support.
Technical Information
UI Care for EFG provides an exchange-based replacement service with advanced hardware replacement. The documented service response time is next business day for replacement.
Compatibility
UICARE-EFG-D is specifically associated with the Ubiquiti EFG Enterprise Fortress Gateway. It should be used for the supported EFG device and not substituted for UI Care SKUs assigned to other UniFi gateways or hardware models.
Key Features
- Five-year UI Care replacement protection
- Supports Ubiquiti EFG Enterprise Fortress Gateway
- Advanced hardware replacement
- Next-business-day replacement response
- Exchange-based service
Applications
UICARE-EFG-D is intended for EFG Enterprise Fortress Gateway deployments where extended replacement protection and expedited hardware replacement support are required for enterprise network infrastructure.
DC Supplies Product Note
This is a UI Care service product rather than the physical EFG gateway. Ubiquiti identifies EFG as an eligible UI Care product with five-year coverage, and UI Care protection must be activated for the intended product before resale.
Specifications
| Specification | Details |
|---|
| Brand | Ubiquiti |
| Part Number / MPN | UICARE-EFG-D |
| Product Type | Service |
| Service Name | UI Care Protection |
| Supported Product | Ubiquiti EFG Enterprise Fortress Gateway |
| Service Period | 5 years |
| Service Main Type | Exchange |
| Provided Support | Replacement |
| Replacement Service | Advanced hardware replacement |
| Service Response Time | Next Business Day - Replacement |
| Physical Product | No |
FAQs
What product does UICARE-EFG-D support?
UICARE-EFG-D supports the Ubiquiti EFG Enterprise Fortress Gateway.
How long does the UI Care service last?
The service provides five-year replacement protection for the supported EFG.
What type of replacement service is provided?
The service is an exchange-based replacement service with advanced hardware replacement.
What is the replacement response time?
The documented service response time is next business day for replacement.
Is UICARE-EFG-D the physical EFG gateway?
No. UICARE-EFG-D is a UI Care service product for the EFG Enterprise Fortress Gateway.
Does UI Care provide replacement before inspection?
Ubiquiti describes UI Care for EFG as faster replacement, with the replacement device shipped before inspection, subject to the applicable UI Care service process.
