Ubiquiti UICARE-UVC-G5-PRO-D – UI Care 5-Year Service for UVC-G5-Pro
Overview
Ubiquiti UICARE-UVC-G5-PRO-D is a UI Care service agreement for the UVC-G5-Pro camera. The service extends replacement protection to five years and provides advance hardware replacement with next-business-day replacement response.
Technical Information
The service provides a five-year coverage period with exchange-based replacement support. Advance hardware replacement allows the replacement unit to be provided before the defective camera is returned. Return shipment is covered at the manufacturer's expense.
Compatibility
UICARE-UVC-G5-PRO-D is specifically designed for the Ubiquiti UVC-G5-Pro. The matching device purchase is required. The UI Care license must be purchased in the same order as the covered camera and cannot be added to a previous purchase.
Key Features
- Five-year UI Care service period
- Supports UVC-G5-Pro
- Advance hardware replacement
- Next-business-day replacement response
- Manufacturer-covered return shipment
Applications
UICARE-UVC-G5-PRO-D is intended for UVC-G5-Pro surveillance deployments requiring extended hardware replacement protection for UniFi Protect camera infrastructure.
DC Supplies Product Note
This is a service product rather than a physical surveillance camera. The UI Care license corresponds specifically to the UVC-G5-Pro and must be purchased with the qualifying device.
Specifications
| Specification | Details |
|---|
| Brand | Ubiquiti |
| Part Number / MPN | UICARE-UVC-G5-PRO-D |
| Product Type | Service |
| Service Name | UI Care |
| Supported Product | UVC-G5-Pro |
| Service Main Type | Exchange |
| Provided Support | Replacement |
| Service Duration | 5 years |
| Replacement Service | Advance hardware replacement |
| Response Time | Next business day |
| Service Delivery | Shipment |
| Return Shipment | Covered at manufacturer expense |
| Physical Product | No |
FAQs
What product does UICARE-UVC-G5-PRO-D support?
It is the UI Care service for the Ubiquiti UVC-G5-Pro camera.
How long is the service duration?
The UI Care service provides five-year replacement protection.
Does the service include advance hardware replacement?
Yes. Advance hardware replacement is included, allowing the replacement unit to be provided before the defective camera is returned.
What is the replacement response time?
The listed replacement response time is next business day.
Is return shipment covered?
Yes. Return shipment of the defective hardware is covered at the manufacturer's expense.
Can this UI Care license be added to an existing UVC-G5-Pro?
No. The matching UVC-G5-Pro purchase is required, and the UI Care license must be purchased in the same order as the covered camera.
