Ubiquiti UICARE-UDM-PRO-MAX-D – UI Care 5-Year Service for UDM-Pro-Max
Overview
Ubiquiti UICARE-UDM-PRO-MAX-D is a UI Care service agreement for the UDM-Pro-Max. The service extends replacement protection to five years and provides advance hardware replacement with next-business-day response.
Technical Information
UI Care for UDM-Pro-Max provides a five-year service period with advance hardware replacement. The replacement is shipped before the returned hardware is received, with next-business-day replacement response and return shipping support.
Compatibility
This service is specifically associated with the Ubiquiti UDM-Pro-Max. The matching device purchase is required, and the UI Care license must be purchased in the same order as the covered hardware.
Key Features
- Five-year UI Care service coverage
- Supports UDM-Pro-Max
- Advance hardware replacement
- Next-business-day replacement response
- Prepaid return shipping support
Applications
UICARE-UDM-PRO-MAX-D is intended for organizations purchasing a UDM-Pro-Max and requiring extended replacement protection for UniFi network gateway and infrastructure deployments.
DC Supplies Product Note
This is a service product rather than a physical UDM-Pro-Max gateway. The UI Care license must correspond to the covered hardware and is intended to be purchased with the qualifying device.
Specifications
| Specification | Details |
|---|
| Brand | Ubiquiti |
| Part Number / MPN | UICARE-UDM-PRO-MAX-D |
| Product Type | Service |
| Service Name | UI Care |
| Supported Product | UDM-Pro-Max |
| Service Period | 5 years |
| Service Main Type | Exchange |
| Provided Support | Replacement |
| Replacement Service | Advance hardware replacement |
| Response Time | Next business day |
| Service Delivery | Shipment |
| Return Shipping | Prepaid return shipping support |
| Physical Product | No |
FAQs
What product does UICARE-UDM-PRO-MAX-D support?
It is the UI Care service for the Ubiquiti UDM-Pro-Max.
How long is the UI Care service period?
The service extends replacement protection to five years.
Does the service include advance hardware replacement?
Yes. UI Care provides advance hardware replacement, with the replacement shipped before the returned hardware is received.
What is the replacement response time?
The listed response time is next business day.
Is UICARE-UDM-PRO-MAX-D a physical UDM-Pro-Max?
No. It is a service agreement providing replacement support for the UDM-Pro-Max.
When should this service be purchased?
The matching device purchase is required, and the UI Care license must be purchased in the same order as the covered UDM-Pro-Max.
