Ubiquiti UICARE-UXG-PRO-US-D – UI Care 5-Year Service for UXG-Pro-US
Overview
Ubiquiti UICARE-UXG-PRO-US-D is a UI Care extended service agreement for the UXG-Pro-US Gateway Pro. The service provides five-year replacement coverage with advance hardware replacement and next-business-day response.
Technical Information
UI Care for UXG-Pro-US provides a five-year service period with advance hardware replacement. Ubiquiti's UI Care coverage for Gateway Pro includes replacement shipment before inspection, prioritized RMA processing, and prepaid return shipping.
Compatibility
This service is specifically associated with the Ubiquiti UXG-Pro-US. The matching device purchase is required, and the UI Care license must be purchased in the same order as the covered hardware.
Key Features
- Five-year UI Care coverage
- Supports UXG-Pro-US
- Advance hardware replacement
- Next-business-day response
- Prepaid return shipping included
Applications
UICARE-UXG-PRO-US-D is intended for organizations purchasing a UXG-Pro-US Gateway Pro and requiring extended replacement protection for network gateway deployments.
DC Supplies Product Note
This is a service product rather than a physical gateway. The UI Care license must correspond to the UXG-Pro-US and is intended to be purchased with the qualifying hardware.
Specifications
| Specification | Details |
|---|
| Brand | Ubiquiti |
| Part Number / MPN | UICARE-UXG-PRO-US-D |
| Product Type | Extended Service Agreement |
| Service Name | UI Care |
| Supported Product | UXG-Pro-US |
| Service Period | 5 years |
| Replacement Service | Advance hardware replacement |
| Replacement Timing | Before inspection |
| Response Time | Next business day |
| RMA Processing | Prioritized |
| Return Shipping | Prepaid |
| Physical Product | No |
FAQs
What product does UICARE-UXG-PRO-US-D support?
It is the UI Care service for the Ubiquiti UXG-Pro-US Gateway Pro.
How long is the UI Care service period?
The service provides five-year coverage.
Does UI Care provide advance hardware replacement?
Yes. Replacement hardware ships before inspection under the UI Care coverage described for the UXG-Pro-US.
What is the response time?
The listed service response time is next business day.
Is UICARE-UXG-PRO-US-D a physical gateway?
No. It is an extended service agreement for the UXG-Pro-US.
When should the service be purchased?
The matching device purchase is required, and the service license must be purchased in the same order as the covered UXG-Pro-US.
