Overview
Ubiquiti UICARE-UVC-AI-THETA-D is a UI Care extended service plan for the UVC-AI-Theta. It extends replacement protection to five years and provides advance hardware replacement support for eligible service requirements.
Key Features
- Five-year replacement protection for UVC-AI-Theta
- Advance hardware replacement
- Replacement supplied before the defective device is returned
- Next-business-day replacement response
- Manufacturer-covered return shipping
Coverage and Compatibility
This UI Care service is specifically designed for the Ubiquiti UVC-AI-Theta. The exact service MPN is UICARE-UVC-AI-THETA-D. This is a service SKU and does not include the UVC-AI-Theta hardware itself.
Service Handling
UI Care provides advance replacement for eligible UVC-AI-Theta service requirements. Current service specifications identify a next-business-day replacement response, with the replacement supplied before the defective device is returned. The manufacturer covers the return shipment for the defective unit.
Purchase and Activation
The UI Care service must be purchased with the UVC-AI-Theta it covers. Current service documentation states that the service cannot be purchased separately or added after the device purchase. One UI Care service corresponds to one covered device, with activation handled through the applicable Ubiquiti process.
DC Supplies Product Note
Match the service MPN to the exact AI Theta product before ordering. UICARE-UVC-AI-THETA-D is specifically for UVC-AI-Theta and is separate from the UI Care services for UVC-AI-Theta-Hub and UVC-AI-Theta-Pro.
Specifications
| Brand | Ubiquiti |
|---|
| Part Number / MPN | UICARE-UVC-AI-THETA-D |
|---|
| Product Type | UI Care extended service |
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| Covered Product | UVC-AI-Theta |
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| Coverage Period | 5 years / 60 months |
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| Service Type | Exchange / replacement |
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| Replacement Type | Advance hardware replacement |
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| Replacement Timing | Before defective-device return |
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| Service Response | Next business day |
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| Service Location | Shipment |
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| Return Shipping | Manufacturer-covered |
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| Service Category | Extended warranty / replacement support |
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| Purchase Requirement | Must be purchased with covered device |
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| Hardware Included | No |
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FAQs
What device does UICARE-UVC-AI-THETA-D cover?
It provides UI Care service for the Ubiquiti UVC-AI-Theta.
How long does the coverage last?
The UI Care service provides five years, or 60 months, of replacement protection.
Is the replacement provided before the defective device is returned?
Yes. The advance replacement process provides the replacement before the defective device is returned.
What is the listed service response?
Current service specifications list a next-business-day replacement response.
Who covers the return shipment?
The manufacturer covers the return shipment for the defective unit under the listed UI Care service.
Can this service be purchased after buying the UVC-AI-Theta?
No. Current service documentation states that UI Care must be purchased with the eligible UVC-AI-Theta and cannot be added later.
