Overview
Ubiquiti UICARE-ECS-24-POE-D is a UI Care extended service agreement for the ECS-24-PoE Enterprise Campus 24 PoE switch. It extends replacement protection to five years and provides advance hardware replacement support for eligible service requirements.
Key Features
- Five-year replacement protection for ECS-24-PoE
- Advance hardware replacement
- Next-business-day service response
- Shipment-based replacement service
- Extended support for the covered switch
Coverage and Compatibility
This UI Care service is specifically designed for the Ubiquiti ECS-24-PoE Enterprise Campus 24 PoE switch. The exact service MPN is UICARE-ECS-24-POE-D. This is a service SKU and does not include the ECS-24-PoE hardware itself.
Service Handling
UI Care provides advance hardware replacement for eligible ECS-24-PoE service requirements. Current service specifications identify a next-business-day response and shipment-based fulfillment. Return shipment is covered by the manufacturer under the listed service agreement.
Purchase and Activation
UI Care protection is intended for the eligible ECS-24-PoE device and requires activation through the applicable Ubiquiti UI Care process. Current distributor information states that UI Care protection should be activated for the intended product before resale or shipment.
DC Supplies Product Note
Match the service MPN to the exact Enterprise Campus switch before ordering. UICARE-ECS-24-POE-D is specifically for ECS-24-PoE; the ECS-48-PoE uses a separate UI Care service SKU.
Specifications
| Brand | Ubiquiti |
|---|
| Part Number / MPN | UICARE-ECS-24-POE-D |
|---|
| Product Type | UI Care extended service agreement |
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| Covered Product | ECS-24-PoE |
|---|
| Coverage Period | 5 years / 60 months |
|---|
| Service Type | Extended service agreement |
|---|
| Replacement Type | Advance hardware replacement |
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| Service Response | Next business day |
|---|
| Fulfillment Method | Shipment |
|---|
| Return Shipping | Manufacturer-covered |
|---|
| Service Category | Extended warranty / replacement support |
|---|
| Covered Hardware | ECS-24-PoE |
|---|
| Hardware Included | No |
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FAQs
What device does UICARE-ECS-24-POE-D cover?
It provides UI Care service for the Ubiquiti ECS-24-PoE Enterprise Campus 24 PoE switch.
How long does the coverage last?
The service agreement provides five years, or 60 months, of replacement protection.
What type of replacement service is provided?
The service includes advance hardware replacement for eligible ECS-24-PoE service requirements.
What is the listed service response?
Current service specifications list a next-business-day response.
How is the replacement service fulfilled?
The service is listed with shipment-based fulfillment rather than including the ECS-24-PoE switch itself.
Does this SKU include the ECS-24-PoE hardware?
No. UICARE-ECS-24-POE-D is a service SKU for the covered ECS-24-PoE switch and does not include the switch hardware.
