Overview
Ubiquiti UICARE-UA-G3-PRO-W-D is a UI Care service plan for the UA-G3-Pro-W. It extends replacement protection to five years and provides an advanced replacement process for eligible hardware requiring service.
Key Features
- Five-year replacement protection for UA-G3-Pro-W
- Advanced hardware replacement
- Replacement shipped before the defective device is returned
- Next-business-day replacement response
- Prepaid return shipping
Coverage and Compatibility
This UI Care service is specifically designed for the Ubiquiti UA-G3-Pro-W UniFi Access Reader G3 Pro in white. The exact service MPN is UICARE-UA-G3-PRO-W-D. It is a service SKU and does not include the reader hardware itself.
Service Handling
UI Care provides advance replacement for eligible UA-G3-Pro-W hardware. Service documentation states that the replacement is shipped before the returned item is received, with a prepaid return label supplied for the original device. Service specifications list a next-business-day replacement response.
Purchase and Eligibility
The UI Care license must be purchased with the UA-G3-Pro-W it covers. Current service documentation states that the service is tied to the covered device and cannot simply be added to a previously purchased unit.
DC Supplies Product Note
Match the service MPN to the exact reader variant before ordering. UICARE-UA-G3-PRO-W-D is specifically associated with the white UA-G3-Pro-W; the black UA-G3-Pro-B uses a separate UI Care service SKU.
Specifications
| Brand | Ubiquiti |
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| Part Number / MPN | UICARE-UA-G3-PRO-W-D |
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| Product Type | UI Care extended service |
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| Covered Product | UA-G3-Pro-W |
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| Coverage Period | 5 years / 60 months |
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| Service Type | Exchange / replacement |
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| Replacement Type | Advanced hardware replacement |
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| Replacement Timing | Before returned device is received |
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| Service Response | Next business day |
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| Service Location | Carry-in |
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| Return Shipping | Prepaid / manufacturer-covered |
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| Supported Device Variant | UA-G3-Pro-W, white |
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| Service Category | Warranty / replacement support |
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| Purchase Requirement | Must be purchased with the covered device |
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FAQs
What device does UICARE-UA-G3-PRO-W-D cover?
It provides UI Care service for the Ubiquiti UA-G3-Pro-W UniFi Access Reader G3 Pro in white.
How long does the coverage last?
The service provides five years, or 60 months, of replacement protection.
Is the replacement shipped before the defective reader is returned?
Yes. The advanced replacement process provides the replacement before the original device is received.
How quickly is replacement service handled?
Service specifications list a next-business-day replacement response.
Is return shipping included?
Yes. Service documentation specifies prepaid or manufacturer-covered return shipping for the defective device.
Can this service be purchased after buying the reader?
No. The UI Care license is intended to be purchased with the eligible UA-G3-Pro-W and is tied to th
