Overview
Ubiquiti UICARE-UVC-G6-PRO-360-B-D is a UI Care service plan for the UVC-G6-Pro-360-B. It extends replacement protection to five years and provides an advanced replacement process for eligible hardware requiring service.
Key Features
- Five-year replacement protection for UVC-G6-Pro-360-B
- Advanced hardware replacement
- Replacement provided before the defective device is returned
- Priority RMA service
- Prepaid return shipping
Coverage and Compatibility
This UI Care service is specifically designed for the Ubiquiti UVC-G6-Pro-360-B. The exact service MPN is UICARE-UVC-G6-PRO-360-B-D. It is a service SKU and does not include the camera hardware itself.
Service Handling
UI Care provides advance replacement for eligible UVC-G6-Pro-360-B hardware. Service documentation states that the replacement is sent before the defective device is returned, with priority RMA handling and a prepaid shipping label for returning the reported unit. Distributor specifications list a next-business-day replacement response.
Purchase and Eligibility
The UI Care license must be purchased in the same order as the UVC-G6-Pro-360-B it covers. Current service documentation states that UI Care cannot be purchased separately or added after the covered device has already been purchased.
DC Supplies Product Note
Match the service MPN to the exact camera variant before ordering. UICARE-UVC-G6-PRO-360-B-D is specifically for the black UVC-G6-Pro-360-B; a separate service SKU is used for the white UVC-G6-Pro-360-W.
Specifications
| Brand | Ubiquiti |
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| Part Number / MPN | UICARE-UVC-G6-PRO-360-B-D |
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| Product Type | UI Care extended service |
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| Covered Product | UVC-G6-Pro-360-B |
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| Coverage Period | 5 years / 60 months |
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| Service Type | Exchange / replacement |
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| Replacement Type | Advanced hardware replacement |
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| Replacement Timing | Before defective-device return |
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| RMA Handling | Priority service |
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| Service Response | Next business day |
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| Return Shipping | Prepaid |
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| Supported Device Variant | UVC-G6-Pro-360-B, black |
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| Service Category | Warranty / replacement support |
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| Purchase Requirement | Must be purchased with covered device |
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FAQs
What device does UICARE-UVC-G6-PRO-360-B-D cover?
It provides UI Care service for the Ubiquiti UVC-G6-Pro-360-B camera.
How long does the coverage last?
The service extends replacement protection to five years, or 60 months.
Is the replacement sent before the defective camera is returned?
Yes. The advanced replacement process provides the replacement before the defective device is returned.
What RMA support is included?
UI Care includes priority RMA handling for covered replacement requests.
Is return shipping included?
Yes. A prepaid return shipping label is provided for the defective device.
Can this service be purchased after buying the camera?
No. Current service documentation states that the UI Care license must be purchased with the eligible UVC-
