Overview
Ubiquiti UICARE-UVC-AI-PTZ-PRECISION-B-D is a UI Care extended service plan for the UVC-AI-PTZ-Precision-B. It extends replacement protection to five years and provides an advanced replacement process for eligible hardware requiring service.
Key Features
- Five-year replacement protection for UVC-AI-PTZ-Precision-B
- Advanced hardware replacement
- Next-business-day service response
- Replacement service handled through shipment
- Manufacturer-paid return shipping
Coverage and Compatibility
This service is specifically designed for the Ubiquiti UVC-AI-PTZ-Precision-B. The exact service MPN is UICARE-UVC-AI-PTZ-PRECISION-B-D. It is a service SKU and does not include the camera hardware itself.
Service Handling
UI Care provides advanced hardware replacement for eligible UVC-AI-PTZ-Precision-B devices. Current service specifications list shipment-based handling with a next-business-day response. Service documentation also states that the defective unit does not need to be returned before the replacement is received, with return costs covered by the manufacturer.
Purchase and Eligibility
UI Care must be purchased together with the eligible UVC-AI-PTZ-Precision-B. Service documentation states that the quantity of UI Care services should correspond to the number of covered devices and that the service cannot be added later to a previously purchased device.
DC Supplies Product Note
Match the service MPN carefully to the camera variant being protected. UICARE-UVC-AI-PTZ-PRECISION-B-D is specifically for UVC-AI-PTZ-Precision-B and should not be substituted with the separate UI Care SKU for the white UVC-AI-PTZ-Precision-W.
Specifications
| Brand | Ubiquiti |
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| Part Number / MPN | UICARE-UVC-AI-PTZ-PRECISION-B-D |
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| Product Type | UI Care extended service |
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| Covered Product | UVC-AI-PTZ-Precision-B |
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| Coverage Period | 5 years / 60 months |
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| Service Type | Extended replacement protection |
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| Replacement Type | Advanced hardware replacement |
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| Service Response | Next business day |
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| Service Location | Shipment |
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| Replacement Handling | Advanced replacement before defective-unit return |
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| Return Shipping | At manufacturer expense |
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| Supported Device Variant | UVC-AI-PTZ-Precision-B |
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| Service Category | Warranty / replacement support |
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FAQs
What device does UICARE-UVC-AI-PTZ-PRECISION-B-D cover?
It provides UI Care service for the Ubiquiti UVC-AI-PTZ-Precision-B.
How long does the coverage last?
The service extends replacement protection to five years, or 60 months.
What type of replacement service is included?
The service includes advanced hardware replacement for eligible covered devices.
What is the stated response time?
Current service specifications list a next-business-day response.
Does the defective camera need to be returned before replacement?
No. Service documentation states that the replacement can be received before the defective unit is returned.
Who covers the return shipping?
The manufacturer covers the cost of returning the defective unit.
