Overview
Ubiquiti UICARE-UA-G3-INTERCOM-D is a UI Care extended service plan for the UA-G3-INTERCOM UniFi Access G3 Intercom. It extends the device replacement period to five years and provides an advanced replacement process for eligible hardware requiring service.
Key Features
- Five-year replacement protection for UA-G3-INTERCOM
- Advanced hardware replacement
- Next-business-day replacement response
- Defective device can be returned after replacement is received
- Manufacturer-paid return shipping
Coverage and Compatibility
This service is specifically designed for the Ubiquiti UA-G3-INTERCOM. The exact service MPN is UICARE-UA-G3-INTERCOM-D. One UI Care service corresponds to one eligible covered device.
Service Handling
UI Care provides advanced hardware replacement for covered UA-G3-INTERCOM units. Current service specifications identify shipment-based service with a next-business-day response. The defective device does not need to be returned before the replacement is received, and the manufacturer covers the return cost.
Purchase and Eligibility
UI Care must be purchased together with the eligible UA-G3-INTERCOM rather than added after the device has already been purchased. After activation, the service provides five years of coverage. Service claims are handled directly through Ubiquiti's RMA process.
DC Supplies Product Note
Match the service MPN to the exact intercom model before ordering. UICARE-UA-G3-INTERCOM-D is specifically for UA-G3-INTERCOM, so the service quantity should match the number of G3 Intercom units being covered.
Specifications
| Brand | Ubiquiti |
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| Part Number / MPN | UICARE-UA-G3-INTERCOM-D |
|---|
| Product Type | UI Care extended service |
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| Covered Product | UA-G3-INTERCOM |
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| Product Family | UniFi Access |
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| Coverage Period | 5 years / 60 months |
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| Service Type | Exchange / replacement |
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| Replacement Type | Advanced hardware replacement |
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| Service Response | Next business day |
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| Service Location | Shipment |
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| Return Shipping | At manufacturer expense |
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| RMA Handling | Direct through Ubiquiti RMA process |
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| Service Eligibility | Eligible UA-G3-INTERCOM device |
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FAQs
What device does UICARE-UA-G3-INTERCOM-D cover?
It provides UI Care service for the Ubiquiti UA-G3-INTERCOM UniFi Access G3 Intercom.
How long does the coverage last?
The service provides five years, or 60 months, of replacement protection after activation.
Does the defective intercom need to be returned before replacement?
No. The advanced replacement process allows the replacement to be received before the defective device is returned.
What is the service response time?
Current service specifications list a next-business-day response for replacement service.
Who pays for the return shipment?
The manufacturer covers the return shipping cost for the defective unit.
Can UI Care be purchased after the UA-G3-INTERCOM?
Service documentation states that UI Care must be purchased simultaneously with the eligible device and cannot be
