Overview
Ubiquiti UICARE-UC-CAST-PRO-D is a UI Care service plan for the UC-Cast-Pro UniFi Display Cast Pro. It extends replacement protection to five years and provides an expedited service process for eligible hardware requiring replacement.
Key Features
- Five-year replacement protection for UC-Cast-Pro
- Advanced hardware replacement
- Next-business-day service response
- Replacement service designed to reduce device downtime
- Manufacturer-covered return shipping for the defective unit
Coverage and Compatibility
This service is specifically designed for the Ubiquiti UC-Cast-Pro. The exact service MPN is UICARE-UC-CAST-PRO-D. It is a service product rather than the UC-Cast-Pro hardware itself.
Service Handling
UI Care provides advanced hardware replacement for covered UC-Cast-Pro devices. Service documentation lists a next-business-day replacement response, while the replacement process allows the covered device to be handled through Ubiquiti's service and RMA process.
Purchase and Eligibility
UI Care is intended to be purchased together with the eligible UC-Cast-Pro device. Service documentation indicates that the number of UI Care services should correspond to the number of devices being protected and that the service cannot be added later to a previously purchased device.
DC Supplies Product Note
For ordering accuracy, match this service MPN directly to UC-Cast-Pro. UICARE-UC-CAST-PRO-D is the dedicated UI Care service for that model, so it should not be substituted with the separate UI Care SKU for UC-Cast-Lite or another UniFi Connect device.
Specifications
| Brand | Ubiquiti |
|---|
| Part Number / MPN | UICARE-UC-CAST-PRO-D |
|---|
| Product Type | UI Care extended service |
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| Covered Product | UC-Cast-Pro |
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| Coverage Period | 5 years / 60 months |
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| Service Type | Warranty extension / replacement protection |
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| Replacement Type | Advanced hardware replacement |
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| Service Response | Next business day |
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| Service Location | Shipment / delivery |
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| Return Shipping | Covered by the manufacturer |
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| Supported Device | Ubiquiti UC-Cast-Pro |
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| Service Category | Warranty and support |
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FAQs
What device does UICARE-UC-CAST-PRO-D cover?
It provides UI Care coverage for the Ubiquiti UC-Cast-Pro UniFi Display Cast Pro.
How long is the coverage?
The service extends replacement protection to five years, or 60 months.
What replacement service is included?
The service includes advanced hardware replacement for eligible covered devices.
What is the stated service response time?
Distributor service specifications list a next-business-day replacement response.
Is return shipping covered?
Service documentation specifies that the return shipment for the defective unit is covered by the manufacturer.
Can UI Care be purchased separately after buying the UC-Cast-Pro?
UI Care documentation indicates that the service must be purchased together with the eligible device and canno
