Overview
Ubiquiti UICARE-UVC-AI-TURRET-B-D is a UI Care extended replacement service for the UniFi UVC-AI-Turret-B black camera. It extends replacement protection to five years and provides priority RMA handling for eligible hardware issues.
Key Features
- Five-year replacement protection for UVC-AI-Turret-B
- Advanced replacement before the defective device is returned
- Priority RMA service for eligible claims
- Prepaid return shipping for the defective unit
- Next-business-day replacement response
Coverage and Compatibility
This service is specifically matched to the Ubiquiti UVC-AI-Turret-B black AI Turret camera. The exact service MPN is UICARE-UVC-AI-TURRET-B-D. It should be matched to the corresponding black camera rather than the separate UI Care service MPN for UVC-AI-Turret-W.
Service Handling
For an eligible hardware failure, UI Care provides advanced replacement, allowing the replacement unit to be sent before the defective camera is returned. A prepaid return shipping label is provided for the affected device, while RMA requests receive priority handling. Service records specify a next-business-day replacement response.
Purchase and Eligibility
UI Care must be purchased with the eligible UVC-AI-Turret-B device and is not intended to be added after the device has already been purchased. The service is tied to the specific covered product and should be matched to the corresponding camera.
DC Supplies Product Note
Verify the camera model and colour before ordering. UICARE-UVC-AI-TURRET-B-D is specifically for the black UVC-AI-Turret-B; the white UVC-AI-Turret-W uses a separate UI Care service MPN.
Specifications
| Brand | Ubiquiti |
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| Part Number / MPN | UICARE-UVC-AI-TURRET-B-D |
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| Product Type | Extended replacement service |
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| Service Name | UI Care |
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| Covered Product | UVC-AI-Turret-B |
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| Product Family | UniFi |
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| Device Variant | Black |
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| Coverage Period | 5 years |
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| Coverage Duration | 60 months |
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| Service Type | Exchange |
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| Provided Support | Replacement |
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| Replacement Service | Advanced replacement |
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| Replacement Response | Next business day |
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| RMA Handling | Priority |
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| Return Shipping | Prepaid |
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| Service Location | Carry-in |
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| Purchase Requirement | Purchase with eligible device |
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FAQs
What device does UICARE-UVC-AI-TURRET-B-D cover?
It is the UI Care service for the Ubiquiti UVC-AI-Turret-B black AI Turret camera.
How long does the coverage last?
The service provides five years, or 60 months, of replacement protection.
Is the replacement sent before the defective camera is returned?
Yes. The service provides advanced replacement, allowing the replacement unit to be sent before the defective device is returned.
Is return shipping covered?
Yes. A prepaid return shipping label is provided for the defective device.
What is the stated replacement response time?
Service records specify a next-business-day replacement response.
Can this service be used for the white UVC-AI-Turret-W?
No. The white UVC-AI-Turret-W uses a separate UI Care service MPN. UICARE-UVC-AI-TURRET-B-D is specifically
