Overview
Ubiquiti UICARE-UVC-AI-TURRET-W-D is a UI Care extended replacement service for the UniFi UVC-AI-Turret-W white camera. It extends replacement protection to five years and provides enhanced RMA handling for eligible hardware issues.
Key Features
- Five-year replacement protection for UVC-AI-Turret-W
- Advanced replacement before the defective device is received
- Priority RMA service for eligible claims
- Prepaid return shipping for the defective unit
- Next-business-day replacement response
Coverage and Compatibility
This service is specifically matched to the Ubiquiti UVC-AI-Turret-W white AI Turret camera. The exact service MPN is UICARE-UVC-AI-TURRET-W-D. It should be matched to the corresponding white camera rather than the separate service MPN for UVC-AI-Turret-B.
Service Handling
UI Care provides advanced replacement for eligible hardware failures. The replacement unit is sent before the defective device is received, and the service provides a prepaid shipping label for its return. Service records specify next-business-day replacement response and priority RMA handling.
Purchase and Eligibility
UI Care must be purchased with the eligible device and is not intended to be purchased after the device has already been purchased. The service is associated with the specific covered camera model and should be matched to the corresponding UVC-AI-Turret-W.
DC Supplies Product Note
Verify the camera colour and model before ordering. UICARE-UVC-AI-TURRET-W-D is specifically for UVC-AI-Turret-W; the black UVC-AI-Turret-B uses a separate UI Care service MPN.
Specifications
| Brand | Ubiquiti |
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| Part Number / MPN | UICARE-UVC-AI-TURRET-W-D |
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| Product Type | Extended replacement service |
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| Service Name | UI Care |
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| Covered Product | UVC-AI-Turret-W |
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| Product Family | UniFi |
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| Device Variant | White |
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| Coverage Period | 5 years |
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| Coverage Duration | 60 months |
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| Service Type | Exchange |
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| Provided Support | Replacement |
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| Replacement Service | Advanced replacement |
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| Replacement Response | Next business day |
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| RMA Handling | Priority |
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| Return Shipping | Prepaid |
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| Service Location | Carry-in |
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| Purchase Requirement | Purchase with eligible device |
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FAQs
What device does UICARE-UVC-AI-TURRET-W-D cover?
It is the UI Care service for the Ubiquiti UVC-AI-Turret-W white AI Turret camera.
How long does the coverage last?
The service provides five years, or 60 months, of replacement protection.
Is the replacement sent before the defective camera is returned?
Yes. The service provides advanced replacement, with the replacement unit sent before the defective device is received.
Is return shipping covered?
Yes. A prepaid return shipping label is provided for the defective device.
What is the stated replacement response?
Service records specify a next-business-day replacement response.
Can this service be used for the black UVC-AI-Turret-B?
No. UVC-AI-Turret-B has a separate UI Care service MPN. UICARE-UVC-AI-TURRET-W-D is specifica
