Overview
Ubiquiti UICARE-USW-WAN-D is a UI Care extended service agreement for the UniFi USW-WAN. It extends replacement protection to five years and provides advance hardware replacement with a next-business-day response.
Key Features
- Five-year replacement protection for USW-WAN
- Advance hardware replacement
- Next-business-day service response
- Replacement provided through shipment
- Dedicated service MPN for USW-WAN
Coverage and Compatibility
This service is specifically matched to the Ubiquiti UniFi USW-WAN. The exact service MPN is UICARE-USW-WAN-D. It should be matched to USW-WAN rather than the separate UICARE-USW-WAN-RJ45-D service for USW-WAN-RJ45.
Service Handling
UI Care provides advance hardware replacement for eligible failures. The service uses shipment for replacement delivery and specifies a next-business-day response time, helping reduce the service interruption associated with covered hardware issues.
Coverage Period
The service agreement provides five years of coverage for the designated USW-WAN hardware. This extended period is intended for customers requiring longer replacement protection than the standard hardware warranty period.
DC Supplies Product Note
Check the switch model before ordering the service. UICARE-USW-WAN-D is assigned to USW-WAN, while USW-WAN-RJ45 has its own separate UI Care MPN.
Specifications
| Brand | Ubiquiti |
|---|
| Part Number / MPN | UICARE-USW-WAN-D |
|---|
| Product Type | Extended service agreement |
|---|
| Service Name | UI Care |
|---|
| Covered Product | USW-WAN |
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| Product Family | UniFi |
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| Coverage Period | 5 years |
|---|
| Coverage Duration | 60 months |
|---|
| Replacement Service | Advance hardware replacement |
|---|
| Service Response | Next business day |
|---|
| Replacement Delivery | Shipment |
|---|
| Service Category | Warranty and replacement service |
|---|
FAQs
What device does UICARE-USW-WAN-D cover?
It is the UI Care service specifically associated with the Ubiquiti UniFi USW-WAN.
How long does the service last?
The coverage period is five years, or 60 months.
What replacement service is included?
The service includes advance hardware replacement for eligible covered hardware issues.
What is the stated service response time?
The service specifies a next-business-day response.
Is UICARE-USW-WAN-D the service for USW-WAN-RJ45?
No. USW-WAN-RJ45 has a separate UI Care service MPN. UICARE-USW-WAN-D is specifically for USW-WAN.</
