Overview
Ubiquiti UICARE-UA-HUB-DOOR-D is a UI Care extended warranty service for the UniFi UA-HUB-DOOR. It extends replacement protection to five years and provides enhanced service handling for eligible hardware issues.
Key Features
- Five-year replacement protection for UA-HUB-DOOR
- Exchange-based replacement service
- Next-business-day replacement response
- Carry-in service arrangement
- Service matched specifically to UA-HUB-DOOR
Coverage and Compatibility
This service is specifically associated with the Ubiquiti UA-HUB-DOOR. The exact service MPN is UICARE-UA-HUB-DOOR-D. It should be matched to the UA-HUB-DOOR rather than the separate UI Care service for UA-HUB-DOOR-Mini or other UniFi Access products.
Service Handling
UI Care provides replacement support for eligible hardware failures. The service is structured as an exchange, with a next-business-day replacement response and carry-in service handling.
Purchase and Activation
UI Care is intended to be purchased together with the corresponding covered device. The service quantity should correspond to the number of devices being covered, with one UI Care service assigned to each eligible unit. Activation is required for the service to be applied to the covered device.
DC Supplies Product Note
Confirm the exact Access Hub model before ordering. UICARE-UA-HUB-DOOR-D is specifically for UA-HUB-DOOR; the similarly named UA-HUB-DOOR-Mini uses a different UI Care service MPN.
Specifications
| Brand | Ubiquiti |
|---|
| Part Number / MPN | UICARE-UA-HUB-DOOR-D |
|---|
| Product Type | UI Care extended warranty service |
|---|
| Service Name | UI Care |
|---|
| Covered Product | UA-HUB-DOOR |
|---|
| Product Family | UniFi Access |
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| Coverage Type | Extended replacement protection |
|---|
| Coverage Period | 5 years |
|---|
| Coverage Duration | 60 months |
|---|
| Service Type | Exchange |
|---|
| Provided Support | Replacement |
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| Service Response | Next business day - replacement |
|---|
| Service Location | Carry-in |
|---|
| Activation | Required |
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| Service Quantity | One service per covered device |
|---|
FAQs
What device does UICARE-UA-HUB-DOOR-D cover?
It is the UI Care service for the Ubiquiti UA-HUB-DOOR.
How long does the coverage last?
The service provides five years, or 60 months, of extended replacement protection.
What type of replacement service is provided?
The service is structured as an exchange with replacement support and a next-business-day replacement response.
Is the service carry-in?
Yes. The service records specify carry-in as the service location.
Can this service be used for UA-HUB-DOOR-Mini?
No. UA-HUB-DOOR-Mini has its own separate UI Care service MPN and should be matched accordingly.
Does the service need to be purchased for each device?
Yes. The number of UI Care services should correspond to the number of covered devices.
