Overview
Ubiquiti UICARE-USW-PRO-XG-8-POE-D is a UI Care extended warranty service for the UniFi USW-Pro-XG-8-PoE switch. It extends replacement protection to five years and provides enhanced handling for eligible hardware service claims.
Key Features
- Five-year replacement protection for USW-Pro-XG-8-PoE
- Exchange-based hardware replacement service
- Next-business-day replacement response
- Carry-in service arrangement
- UI Care activation required before resale or shipment
Coverage and Compatibility
This service is specifically matched to the Ubiquiti USW-Pro-XG-8-PoE. The exact service MPN is UICARE-USW-PRO-XG-8-POE-D. The service should be matched to the corresponding switch rather than a different USW-Pro-XG model.
Service Handling
UI Care provides replacement support for eligible hardware issues. The service is structured as an exchange with a next-business-day replacement response and carry-in service handling.
Activation and Eligibility
Ubiquiti specifies that UI Care protection must be activated for the intended UI Care product before resale or shipment. Activation is performed through the Licenses/UI Care Vouchers section of the Ubiquiti portal.
DC Supplies Product Note
Confirm the exact switch model before assigning this service. UICARE-USW-PRO-XG-8-POE-D is specifically associated with USW-Pro-XG-8-PoE, so it should not be substituted for UI Care MPNs covering the 24-port or 48-port Pro XG PoE switches.
Specifications
| Brand | Ubiquiti |
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| Part Number / MPN | UICARE-USW-PRO-XG-8-POE-D |
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| Product Type | UI Care extended warranty service |
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| Service Name | UI Care |
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| Covered Product | USW-Pro-XG-8-PoE |
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| Product Family | UniFi |
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| Coverage Type | Replacement protection |
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| Coverage Period | 5 years |
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| Coverage Duration | 60 months |
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| Service Type | Exchange |
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| Provided Support | Replacement |
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| Service Response | Next business day - replacement |
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| Service Location | Carry-in |
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| Activation | Required |
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| Activation Portal | Licenses / UI Care Vouchers |
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FAQs
What device does UICARE-USW-PRO-XG-8-POE-D cover?
It is the UI Care service for the Ubiquiti UniFi USW-Pro-XG-8-PoE switch.
How long does the UI Care coverage last?
The service provides five years, or 60 months, of extended replacement protection.
What type of replacement service is provided?
The service is structured as an exchange with replacement support and a next-business-day replacement response.
Is the service carry-in?
Yes. The service records specify carry-in as the service location.
Does UI Care require activation?
Yes. Ubiquiti specifies activation of the intended UI Care protection before resale or shipment.
Where is UI Care activated?
Activation instructions are provided through the Licenses/UI Care Vouchers section of the Ubiquiti porta
