Overview
Ubiquiti UICARE-UNVR-G2-D is a UI Care service for the UniFi UNVR-G2 Network Video Recorder. It extends replacement protection to five years and provides additional service support for eligible hardware issues.
Key Features
- Five-year replacement protection for UNVR-G2
- Extended hardware replacement coverage
- Priority service handling for eligible claims
- UI Care activation through the designated Ubiquiti portal
- Service MPN specifically matched to UNVR-G2
Coverage and Compatibility
This service is specifically associated with the Ubiquiti UniFi UNVR-G2. The exact service MPN is UICARE-UNVR-G2-D. It should not be substituted for the separate UI Care service identified for the UNVR-G2-Pro.
Service Handling
UI Care extends the replacement protection available for the covered UNVR-G2 to a five-year period. Eligible hardware service is handled through Ubiquiti's RMA process, with UI Care providing enhanced service benefits for the covered product.
Activation and Eligibility
Ubiquiti specifies that UI Care protection must be activated for the intended UI Care product before resale or shipment. Activation instructions are provided through the Licenses/UI Care Vouchers section of the Ubiquiti portal.
DC Supplies Product Note
Match the service MPN to the exact recorder before ordering. UICARE-UNVR-G2-D is for UNVR-G2, while UNVR-G2-Pro uses a separate UI Care service MPN.
Specifications
| Brand | Ubiquiti |
|---|
| Part Number / MPN | UICARE-UNVR-G2-D |
|---|
| Product Type | UI Care extended replacement service |
|---|
| Service Name | UI Care |
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| Covered Product | UNVR-G2 |
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| Product Family | UniFi |
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| Coverage Type | Extended replacement protection |
|---|
| Coverage Period | 5 years |
|---|
| Coverage Duration | 60 months |
|---|
| Service Handling | Priority service |
|---|
| Activation | Required |
|---|
| Activation Portal | Licenses / UI Care Vouchers |
|---|
| Covered Device Model | UNVR-G2 |
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FAQs
What device does UICARE-UNVR-G2-D cover?
It is the UI Care service specifically associated with the Ubiquiti UniFi UNVR-G2.
How long does the coverage last?
The UI Care service extends replacement protection to five years, or 60 months.
Is UICARE-UNVR-G2-D the same as the service for UNVR-G2-Pro?
No. UNVR-G2 and UNVR-G2-Pro have separate UI Care service MPNs and should be matched accordingly.
Does UI Care require activation?
Yes. Ubiquiti specifies activation for the intended UI Care product before resale or shipment.
Where is UI Care activated?
Ubiquiti directs activation through the Licenses/UI Care Vouchers section of its portal.
