Overview
Ubiquiti UICARE-UVC-G6-PRO-TURRET-B-D is a UI Care extended service for the UniFi UVC-G6-Pro-Turret-B black camera. The service extends replacement protection to five years and provides an expedited RMA process for eligible hardware issues.
Key Features
- Five-year replacement protection for UVC-G6-Pro-Turret-B
- Advanced replacement with the replacement unit shipped before inspection
- Priority RMA handling throughout the service process
- Prepaid return shipping for the defective unit
- Purchase and activation tied to the covered device
Coverage and Compatibility
This service is specifically matched to the UVC-G6-Pro-Turret-B, the black version of the UniFi G6 Pro Turret camera. The exact service MPN is UICARE-UVC-G6-PRO-TURRET-B-D and should be matched to the corresponding device when ordering.
Service Handling
UI Care provides advanced replacement for eligible hardware failures. The replacement is shipped before inspection or return of the defective unit, while RMA tickets receive prioritized handling. Prepaid return shipping is provided for the affected hardware.
Purchase and Activation
UI Care must be purchased together with the corresponding covered device and cannot be added to a previous order. The quantity of UI Care services should match the number of covered devices, with one service assigned to each device.
DC Supplies Product Note
For accurate service assignment, match the black UVC-G6-Pro-Turret-B device to UICARE-UVC-G6-PRO-TURRET-B-D rather than the separate UI Care MPN for the white turret variant.
Specifications
| Brand | Ubiquiti |
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| Part Number / MPN | UICARE-UVC-G6-PRO-TURRET-B-D |
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| Product Type | Extended warranty and replacement service |
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| Service Name | UI Care |
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| Covered Product | UVC-G6-Pro-Turret-B |
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| Product Family | UniFi |
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| Device Variant | Black |
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| Coverage Period | 5 years |
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| Coverage Duration | 60 months |
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| Service Type | Exchange / replacement |
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| Replacement Service | Advanced replacement |
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| Replacement Timing | Before inspection |
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| RMA Handling | Priority handling |
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| Return Shipping | Prepaid |
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| Purchase Requirement | Purchase with corresponding covered device |
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| Service Quantity | One UI Care service per covered device |
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FAQs
What device does UICARE-UVC-G6-PRO-TURRET-B-D cover?
It covers the Ubiquiti UniFi UVC-G6-Pro-Turret-B black camera.
How long does the coverage last?
UI Care extends replacement protection to five years, or 60 months.
Is the replacement provided before returning the defective camera?
Yes. Advanced replacement allows the replacement unit to be shipped before the defective unit is returned and inspected.
Is return shipping included?
Yes. Prepaid return shipping is included for the defective device.
Can UI Care be added after purchasing the camera?
No. The service must be purchased together with the corresponding covered device rather than added to a previous order.
Does the service MPN differ between black and white G6 Pro Turret cameras?
Yes. The black camera uses UICARE-UVC-G6-PRO-TURRET-B-D, while the white variant has a separate service
