Ubiquiti UI Care for U7-LR extends replacement protection for the UniFi U7 Long-Range access point to five years. Part number UICARE-U7-LR-D is specifically matched to the U7-LR and provides faster replacement and priority support for covered hardware issues.
Key Features
- Five-year UI Care coverage
- Designed specifically for U7-LR
- Replacement ships before inspection
- RMA tickets prioritized end to end
- Prepaid return shipping included
Coverage and Compatibility
This UI Care service is intended for the Ubiquiti U7-LR, a compact ceiling-mount WiFi 7 access point with five spatial streams and extended signal range. The exact service MPN is UICARE-U7-LR-D. The service should be matched to the U7-LR rather than assumed to cover other UniFi access point models.
Service Handling
Ubiquiti documents UI Care with replacement before inspection, allowing the replacement unit to ship before the original hardware is inspected. RMA tickets are prioritized through the process, and prepaid return shipping is included for the defective unit.
Activation and Eligibility
UI Care is a device-specific service. Distributor documentation states that the service extends the device replacement period to five years and must be activated for the intended U7-LR. After activation, the service is valid for five years, with a documented 60-day grace period for resale.
DC Supplies Product Note
When ordering UI Care for a U7-LR deployment, match the service MPN to the exact access point model before activation. This helps ensure that UICARE-U7-LR-D is associated with the intended U7-LR rather than another UniFi WiFi model.
Specifications
| Specification | Details |
|---|
| Brand | Ubiquiti |
| Part Number / MPN | UICARE-U7-LR-D |
| Product Type | Extended Warranty / Service |
| Service | UI Care |
| Covered Product | U7-LR |
| Device Name | UniFi U7 Long-Range |
| Coverage Term | 5 years |
| Replacement Timing | Before inspection |
| RMA Handling | Prioritized end to end |
| Return Shipping | Prepaid |
| Activation | Required |
| Resale Grace Period | 60 days after activation |
| Supported Hardware | Ubiquiti U7-LR |
FAQs
What device does UICARE-U7-LR-D cover?
This UI Care SKU is specifically designed for the Ubiquiti U7-LR, also known as the UniFi U7 Long-Range.
How long is the UI Care coverage?
UI Care provides five years of replacement protection after activation.
Does the replacement ship before inspection?
Yes. Ubiquiti states that the replacement ships before inspection as part of the UI Care service.
Is RMA handling prioritized?
Yes. Ubiquiti states that RMA tickets are prioritized end to end.
Is return shipping included?
Yes. Prepaid return shipping is included for the defective hardware.
Can UI Care be added to a U7-LR that was already purchased?
Distributor documentation states that UI Care should be purchased together with the U7-LR and cannot be purchased for devices that are already in use or were previously purchased.
