Ubiquiti UI Care for USW-Flex-2.5G-8 extends replacement protectionfor the UniFi Switch Flex 2.5G 8 to five years. Part number UICARE-USW-FLEX-2.5G-8-D is specifically matched to the non-PoE USW-Flex-2.5G-8 and provides replacement service for eligible hardware issues.
Key Features
- Five-year extended replacement protection
- Designed specifically for USW-Flex-2.5G-8
- Exchange and replacement service
- Next-business-day replacement response
- Carry-in service support
Coverage and Compatibility
This UI Care service is intended for the Ubiquiti USW-Flex-2.5G-8. The exact service MPN is UICARE-USW-FLEX-2.5G-8-D. It should not be confused with the separate UI Care SKU for the USW-Flex-2.5G-8-PoE, which uses a different service part number.
Service Handling
Documented service specifications identify this offering as an exchange service with replacement support and a next-business-day replacement response. The listed service location is carry-in.
Coverage and Purchase Requirements
UI Care extends replacement protection for the eligible USW-Flex-2.5G-8 to five years. Available documentation states that UI Care must be purchased together with the eligible device and cannot be added after the device has already been purchased. The quantity of service should correspond to the number of covered switches.
DC Supplies Product Note
When ordering UI Care for a Flex 2.5G deployment, verify whether the installed switch is the standard USW-Flex-2.5G-8 or the PoE version. These models use separate UI Care MPNs, so matching the service SKU to the exact hardware avoids a compatibility mismatch.
Specifications
| Specification | Details |
|---|
| Brand | Ubiquiti |
| Part Number / MPN | UICARE-USW-FLEX-2.5G-8-D |
| Product Type | Service |
| Service | UI Care - Extended Service |
| Covered Product | USW-Flex-2.5G-8 |
| Device Name | UniFi Switch Flex 2.5G 8 |
| Coverage Term | 5 years |
| Service Main Type | Exchange |
| Provided Support | Replacement |
| Response Time | Next Business Day - Replacement |
| Service Location | Carry-in |
| Purchase Requirement | Purchase with eligible device |
| Supported Hardware Variant | USW-Flex-2.5G-8 |
FAQs
What device does UICARE-USW-FLEX-2.5G-8-D cover?
This UI Care SKU is specifically designed for the Ubiquiti USW-Flex-2.5G-8.
How long is the UI Care coverage?
The documented service duration is five years.
What type of replacement service is provided?
The service is documented as an exchange program providing replacement support with a next-business-day replacement response.
Does this SKU cover the USW-Flex-2.5G-8-PoE?
No. The PoE model has a separate UI Care service MPN. UICARE-USW-FLEX-2.5G-8-D is matched to the standard USW-Flex-2.5G-8.
Can UI Care be purchased after buying the switch?
Available UI Care documentation states that the service must be purchased together with the eligible device and cannot be added later.
How many UI Care services are required for multiple switches?
The service quantity should correspond to the number of USW-Flex-2.5G-8 units being covered.
