Ubiquiti UI Care for UPL-Port-B-US extends replacement protection for the UniFi PoE Audio Port to five years. Part number UICARE-UPL-PORT-B-US-D is specifically matched to the black UPL-Port-B-US and provides faster replacement and priority support for covered hardware issues.
Key Features
- Five-year UI Care coverage
- Designed specifically for UPL-Port-B-US
- Replacement ships before inspection
- RMA tickets prioritized end to end
- Prepaid return shipping included
Coverage and Compatibility
This UI Care service is intended for the Ubiquiti UPL-Port-B-US, the black UniFi PoE Audio Port. The exact service MPN is UICARE-UPL-PORT-B-US-D. It should not be substituted for the separate UI Care SKU for the white UPL-Port-W-US.
Service Handling
Ubiquiti documents the UI Care service with replacement before inspection, allowing the replacement unit to ship before the original hardware has been inspected. RMA tickets receive priority handling throughout the process, and prepaid return shipping is included for the covered return.
Coverage and Activation
The UI Care option provides five years of coverage for the supported UPL-Port-B-US. Because this is a device-specific service, the exact hardware model and regional SKU should be confirmed before purchase and activation.
DC Supplies Product Note
For multi-zone audio deployments using several PoE Audio Ports, match each service SKU to the exact hardware variant. UICARE-UPL-PORT-B-US-D is specifically associated with the black UPL-Port-B-US.
Specifications
| Specification | Details |
|---|
| Brand | Ubiquiti |
| Part Number / MPN | UICARE-UPL-PORT-B-US-D |
| Product Type | Extended Warranty / Service |
| Service | UI Care |
| Covered Product | UPL-Port-B-US |
| Product Name | UniFi PoE Audio Port |
| Device Variant | Black |
| Coverage Term | 5 years |
| Replacement Timing | Before inspection |
| RMA Handling | Prioritized end to end |
| Return Shipping | Prepaid |
| Service Benefit | Faster replacement and priority support |
FAQs
What device does UICARE-UPL-PORT-B-US-D cover?
This UI Care SKU is specifically designed for the Ubiquiti UPL-Port-B-US, the black UniFi PoE Audio Port.
How long is the UI Care coverage?
The Ubiquiti Store lists five years of coverage for the UPL-Port-B-US.
Does the replacement ship before inspection?
Yes. Ubiquiti states that the replacement ships before inspection as part of the UI Care service.
Is RMA handling prioritized?
Yes. Ubiquiti states that RMA tickets are prioritized from start to finish.
Is return shipping included?
Yes. Prepaid return shipping is included with the UI Care service.
Is this the UI Care SKU for the white UPL-Port-W-US?
No. The UPL-Port-W-US has a separate UI Care MPN. UICARE-UPL-PORT-B-US-D is specifically matched to the black UPL-Port-B-US.
