Overview
Ubiquiti UICARE-U7-PRO-WALL-US-D is a UI Care service for the Ubiquiti U7-Pro-Wall-US wall-mounted WiFi 7 access point. It extends replacement protection to five years and provides priority support and an expedited replacement process for qualifying hardware.
This MPN represents a service entitlement, not the physical access point. It is specifically associated with the U7-Pro-Wall-US and should be matched to the correct hardware model before purchase.
Warranty Coverage
UI Care provides five-year replacement protection for the qualifying U7-Pro-Wall-US. The service is designed to simplify hardware replacement while providing prioritized RMA handling and return support.
Replacement Service
For an eligible covered issue, the replacement device ships before inspection of the defective unit. This advanced replacement process can help reduce interruption when a covered U7-Pro-Wall-US requires replacement.
RMA and Return Service
UI Care prioritizes RMA tickets through the replacement process and includes prepaid return shipping for the defective covered hardware. Service handling remains subject to Ubiquiti's applicable UI Care terms and eligibility requirements.
Covered Product
The covered hardware is the Ubiquiti U7-Pro-Wall-US, a wall-mounted WiFi 7 access point with six spatial streams and support for the 6 GHz band. The U7 Pro Wall is designed for discreet wall installation in residential and other network deployments.
Key Features
- Five-year replacement protection for U7-Pro-Wall-US
- Replacement ships before inspection
- Prioritized RMA ticket handling
- Prepaid return shipping included for covered defective hardware
- Specifically matched to the Ubiquiti U7-Pro-Wall-US access point
DC Supplies Product Note
Because this MPN is a service product rather than networking hardware, verify that the installed or purchased access point is specifically the U7-Pro-Wall-US before assigning the UI Care coverage.
Specifications
| Brand | Ubiquiti |
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| Part Number / MPN | UICARE-U7-PRO-WALL-US-D |
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| Product Type | UI Care Warranty and Replacement Service |
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| Service Name | UI Care |
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| Warranty / Replacement Protection | 5 years |
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| Covered Product | U7-Pro-Wall-US |
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| Covered Product Type | Wall-mounted WiFi 7 Access Point |
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| WiFi Standard of Covered Product | WiFi 7 |
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| Spatial Streams of Covered Product | 6 |
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| 6 GHz Support | Yes, subject to supported countries and regulatory requirements |
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| Replacement Method | Replacement before inspection |
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| RMA Handling | Priority RMA |
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| Return Shipping | Prepaid return shipping |
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| Physical Product | No; service entitlement |
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FAQs
What does UICARE-U7-PRO-WALL-US-D cover?
It provides five-year UI Care replacement protection and associated service benefits for the Ubiquiti U7-Pro-Wall-US access point.
Is UICARE-U7-PRO-WALL-US-D the U7 Pro Wall access point?
No. This MPN is the UI Care service. The physical networking device covered by the service is the U7-Pro-Wall-US.
How long is the UI Care protection?
The UI Care replacement protection period is five years for the qualifying U7-Pro-Wall-US.
Does UI Care provide replacement before inspection?
Yes. Ubiquiti states that replacement ships before inspection as part of the UI Care service.
Does the service include return shipping?
Yes. Prepaid return shipping is included for the defective covered hardware under the UI Care replacement process.
Can this UI Care MPN be used for another Ubiquiti access point?
No. UICARE-U7-PRO-WALL-US-D is specifically associated with the U7-Pro-Wall-US and should not be treated as a universal Ubiquiti warranty service.
