Overview
Ubiquiti UICARE-UA-SK-ELEVATOR-D is a UI Care service for the Ubiquiti UA-SK-Elevator Access Elevator Starter Kit. It extends replacement protection for the covered hardware to five years and provides a streamlined replacement and RMA process.
This item is a service entitlement rather than a physical elevator access device. It is intended for the UA-SK-Elevator and should be matched to the applicable hardware during purchase and activation.
Warranty Coverage
UI Care extends replacement protection for the qualifying UA-SK-Elevator to a total period of five years. The service provides enhanced support and a priority RMA process for covered hardware issues.
Replacement Service
When an eligible replacement is approved through the UI Care process, the replacement device is shipped before the defective unit is returned. This advanced replacement approach can reduce the time required to restore an elevator access installation.
RMA and Return Service
UI Care provides prioritized RMA handling and includes prepaid return shipping for the defective covered hardware. Claims are handled through Ubiquiti's designated RMA process.
Covered Product
The service applies specifically to the Ubiquiti UA-SK-Elevator Access Elevator Starter Kit. The covered kit is designed to connect to in-elevator readers, authorize floor selection, and support elevator access control for up to 18 floors.
Key Features
- Five-year replacement protection for UA-SK-Elevator hardware
- Advanced replacement before return of the defective unit
- Priority RMA handling
- Prepaid return shipping for covered defective hardware
- Designed specifically for the Ubiquiti UA-SK-Elevator Access Elevator Starter Kit
Compatibility and Eligibility
UICARE-UA-SK-ELEVATOR-D is intended for the Ubiquiti UA-SK-Elevator. The service is not a standalone elevator controller, reader, access hub, or physical replacement device.
UI Care should be purchased and applied to the qualifying hardware according to Ubiquiti's service requirements. One UI Care service entitlement corresponds to one covered device.
DC Supplies Product Note
Because this MPN represents service coverage rather than hardware, verify that the UA-SK-Elevator being covered is the exact qualifying model before purchase. The warranty service does not replace the functionality of the elevator starter kit itself.
Specifications
| Brand | Ubiquiti |
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| Part Number / MPN | UICARE-UA-SK-ELEVATOR-D |
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| Product Type | UI Care Warranty and Replacement Service |
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| Service Name | UI Care |
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| Warranty / Replacement Protection | 5 years |
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| Covered Product | UA-SK-Elevator |
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| Covered Product Type | Access Elevator Starter Kit |
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| Covered Elevator Capacity | Up to 18 floors |
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| Replacement Method | Advanced replacement |
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| RMA Handling | Priority RMA |
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| Return Shipping | Prepaid return shipping for covered defective hardware |
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| Physical Product | No; service entitlement |
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FAQs
What does UICARE-UA-SK-ELEVATOR-D cover?
It provides five-year UI Care replacement protection and associated service benefits for the Ubiquiti UA-SK-Elevator Access Elevator Starter Kit.
Is UICARE-UA-SK-ELEVATOR-D the elevator starter kit itself?
No. This MPN represents the UI Care service. The physical product covered by the service is the UA-SK-Elevator.
How long is the UI Care protection?
The replacement protection period is five years for the qualifying UA-SK-Elevator.
Does UI Care provide advanced replacement?
Yes. UI Care provides replacement shipment before the defective covered device is returned, subject to the applicable service process and approval.
Is return shipping included?
Prepaid return shipping is included for the defective covered hardware under the UI Care replacement process.
Can this service be used for a different Ubiquiti product?
No. UICARE-UA-SK-ELEVATOR-D is specifically associated with the UA-SK-Elevator and should not be treated as a universal Ubiquiti warranty service.
