Overview
Ubiquiti UICARE-UC-EV-STATION-PRO-US-D is a UI Care five-year warranty and replacement service for the Ubiquiti UC-EV-Station-Pro-US. This MPN represents service coverage for the EV Station Pro rather than the physical charging station itself.
Warranty Coverage
UI Care extends replacement protection for the qualifying UC-EV-Station-Pro-US to five years. The service is intended to provide an expedited replacement process for qualifying hardware issues during the coverage period, subject to Ubiquiti's applicable UI Care terms and conditions.
Replacement Service
Ubiquiti's UI Care program provides replacement before inspection of the returned covered device. This allows the replacement process to begin before the original unit has been received and inspected.
RMA and Return Service
UI Care includes priority handling for RMA tickets and prepaid return shipping for the covered product. Replacement service is provided according to the applicable Ubiquiti UI Care membership terms.
Covered Product
This exact service MPN is associated with the Ubiquiti UC-EV-Station-Pro-US, the US version of the EV Station Pro. The underlying product is an 11 kW Level 2 electric vehicle charging station with a 10.1-inch touch display and SAE J1772 charging connection.
Key Features
- Five-year UI Care warranty coverage
- Specifically associated with the UC-EV-Station-Pro-US
- Replacement before inspection of the returned covered unit
- Priority RMA handling
- Prepaid return shipping
Compatibility and Eligibility
UICARE-UC-EV-STATION-PRO-US-D is intended for the UC-EV-Station-Pro-US. It should not be represented as general warranty coverage for unrelated Ubiquiti EV charging stations or other UniFi products.
Ubiquiti's UI Care service is subject to applicable purchase, activation, eligibility, and membership requirements. The service should be associated with the intended eligible hardware according to Ubiquiti's current program terms.
DC Supplies Product Note
This MPN is a warranty service rather than an EV charging station. Buyers should verify that the underlying product is the US-model UC-EV-Station-Pro-US before purchasing this coverage. UI Care does not add a second charging station, charging cable, wall mount, or other physical accessory to the service purchase.
Specifications
| Specification | Details |
|---|
| Brand | Ubiquiti |
| Part Number / MPN | UICARE-UC-EV-STATION-PRO-US-D |
| Product Type | Warranty / Hardware Replacement Service |
| Service Name | UI Care |
| Warranty Period | 5 years |
| Covered Product | UC-EV-Station-Pro-US |
| Covered Product Type | Level 2 Electric Vehicle Charging Station |
| Covered Product Charging Output | Up to 11 kW |
| Covered Product Charging Connector | SAE J1772 |
| Replacement Service | Replacement before inspection |
| RMA Handling | Priority handling |
| Return Shipping | Prepaid |
| Physical Product | No; service coverage |
FAQs
What does UICARE-UC-EV-STATION-PRO-US-D cover?
This MPN provides UI Care five-year warranty and replacement coverage for the Ubiquiti UC-EV-Station-Pro-US EV Station Pro.
How long is the UI Care coverage?
The UI Care coverage period is five years for the eligible UC-EV-Station-Pro-US.
Is this MPN the EV Station Pro itself?
No. UICARE-UC-EV-STATION-PRO-US-D is the warranty and replacement service associated with the physical UC-EV-Station-Pro-US charging station.
Does UI Care provide replacement before inspection?
Yes. Ubiquiti's UI Care program provides replacement before inspection of the returned covered product.
Does the service include priority RMA handling?
Yes. Priority RMA handling is one of the benefits provided by UI Care.
Does the warranty include physical accessories?
No. This MPN represents service coverage and does not itself provide a charging station, charging cable, wall mount, or other physical accessory.
