Overview
Ubiquiti UICARE-UVC-AI-PRO-WHITE-D is a UI Care five-year warranty and replacement service for the UVC-AI-Pro-White camera. This MPN represents the service coverage rather than the physical camera itself.
Warranty Coverage
UI Care extends replacement protection for the eligible UVC-AI-Pro-White to five years. The service is designed to provide an expedited replacement process for qualifying hardware issues during the coverage period.
Advanced Replacement
Ubiquiti states that UI Care replacement units ship before inspection of the returned defective device. This allows the replacement process to begin without waiting for the original camera to be received and inspected.
RMA and Return Service
UI Care includes priority handling for RMA tickets and prepaid return shipping for the defective covered device. The service is handled according to Ubiquiti's applicable UI Care terms and conditions.
Key Features
- Five-year UI Care warranty coverage
- Specifically associated with the UVC-AI-Pro-White
- Advanced replacement before inspection of the returned device
- Priority RMA handling
- Prepaid return shipping for the covered device
Compatibility
UICARE-UVC-AI-PRO-WHITE-D is specifically associated with the UVC-AI-Pro-White. It should not be presented as coverage for the black UVC-AI-Pro or other UniFi Protect camera models.
Purchase and Activation
Ubiquiti's UI Care program requires the service to be associated with the eligible hardware purchase according to the applicable program terms. Current Ubiquiti program information indicates that UI Care is selected with the eligible product rather than treated as a general warranty that can be freely transferred between unrelated devices.
DC Supplies Product Note
This MPN is a warranty and replacement service, not a physical camera. The covered hardware should be confirmed as UVC-AI-Pro-White before purchase. The service does not provide a second camera, mounting hardware, PoE equipment, Ethernet cabling, or other physical accessories.
Specifications
| Specification | Details |
|---|
| Brand | Ubiquiti |
| Part Number / MPN | UICARE-UVC-AI-PRO-WHITE-D |
| Product Type | Warranty / Replacement Service |
| Service Name | UI Care |
| Warranty Period | 5 years |
| Supported Product | UVC-AI-Pro-White |
| Service Type | Exchange / Replacement |
| Replacement | Advanced replacement before inspection |
| RMA Support | Priority handling |
| Return Shipping | Prepaid return shipping |
| Physical Product | No; service coverage |
FAQs
What does UICARE-UVC-AI-PRO-WHITE-D cover?
This MPN provides UI Care warranty coverage for the Ubiquiti UVC-AI-Pro-White camera.
How long is the warranty coverage?
UI Care provides five years of replacement protection for the eligible UVC-AI-Pro-White.
Is this the UVC-AI-Pro-White camera itself?
No. UICARE-UVC-AI-PRO-WHITE-D is the UI Care warranty and replacement service associated with the camera.
Does Ubiquiti send the replacement before receiving the defective camera?
Yes. Ubiquiti states that UI Care replacement ships before inspection of the returned device.
Is return shipping included?
Yes. UI Care includes prepaid return shipping for the covered defective device.
Does UI Care include priority RMA handling?
Yes. Priority handling of RMA tickets is one of the stated UI Care benefits.
