Overview
Ubiquiti UI Care UICARE-UVC-G5-DOME-ULTRA-B-D is a five-year hardware protection and replacement service for the Ubiquiti UVC-G5-Dome-Ultra-B camera. The service is designed to provide expedited replacement support and priority RMA handling for the covered device during the membership term.
Coverage and Replacement
UI Care provides five years of replacement protection for the eligible covered product. When a covered UVC-G5-Dome-Ultra-B experiences a qualifying manufacturer defect during the membership term, Ubiquiti's program provides a replacement without requiring the original unit to be returned first.
Ubiquiti states that replacement products may be new or refurbished at its option. If the covered product has been discontinued, Ubiquiti may provide a functionally comparable replacement product as determined under the program terms.
Service Benefits
- Five years of UI Care coverage for the eligible UVC-G5-Dome-Ultra-B
- Replacement can be shipped before the defective unit is returned
- Priority handling for RMA requests
- Prepaid return shipping for the covered product
- Replacement protection for qualifying manufacturer defects during the membership term
Compatibility
This specific service MPN is associated with the Ubiquiti UVC-G5-Dome-Ultra-B black G5 Dome Ultra camera. It should not be represented as coverage for the white UVC-G5-Dome-Ultra model or for unrelated UniFi cameras. The exact covered product should match the eligible product specified by Ubiquiti for this UI Care plan.
Important Purchase Information
Ubiquiti's UI Care terms state that the covered Ubiquiti product must be purchased substantially simultaneously with the UI Care membership when the plan is offered through the applicable Ubiquiti store or an authorized distributor or reseller. Eligibility and enrollment are subject to Ubiquiti's current UI Care terms and conditions.
DC Supplies Product Note
UICARE-UVC-G5-DOME-ULTRA-B-D is a service plan rather than a physical camera or accessory. The MPN corresponds specifically to UI Care for the UVC-G5-Dome-Ultra-B, so the camera model should be verified before purchasing the coverage. UI Care does not add camera hardware, mounting hardware, cabling, or other physical accessories.
Specifications
| Specification | Details |
|---|
| Brand | Ubiquiti |
| Part Number / MPN | UICARE-UVC-G5-DOME-ULTRA-B-D |
| Product Type | Extended Hardware Protection / Replacement Service |
| Service | UI Care |
| Coverage Period | 5 years |
| Covered Product | UVC-G5-Dome-Ultra-B |
| Coverage Type | Hardware replacement protection |
| Replacement Before Return | Yes, under the UI Care program terms |
| RMA Handling | Priority handling |
| Return Shipping | Prepaid return shipping included |
| Replacement Condition | New or refurbished at Ubiquiti's option |
| Discontinued Product Replacement | Functionally comparable replacement may be provided as determined by Ubiquiti |
| Physical Product | No; service plan only |
FAQs
What product does UICARE-UVC-G5-DOME-ULTRA-B-D cover?
This MPN is for UI Care coverage associated with the Ubiquiti UVC-G5-Dome-Ultra-B camera.
How long does the UI Care coverage last?
The UI Care membership provides five years of replacement protection for the eligible covered product, subject to Ubiquiti's program terms.
Does the customer have to return the camera before receiving a replacement?
No. Ubiquiti states that UI Care members do not have to return the covered product first before receiving the replacement.
Does UI Care include a replacement camera?
UI Care is a replacement protection service rather than a second camera supplied at purchase. A replacement is provided when a qualifying covered failure is processed under the program.
Are replacement products always new?
No. Ubiquiti's terms state that replacement products may be refurbished or new at Ubiquiti's option.
Does this service include camera mounting hardware or cables?
No. UICARE-UVC-G5-DOME-ULTRA-B-D is a service plan and does not add physical camera accessories.
