Overview
Ubiquiti UI Care UICARE-USW-PRO-XG-48-POE-D provides five years of extended replacement protection for the UniFi Pro XG 48 PoE, model USW-Pro-XG-48-PoE. The service supports faster hardware replacement through replacement-before-inspection and prioritized RMA processing.
Service Coverage
- Five years of UI Care coverage
- Replacement ships before inspection
- RMA tickets prioritized end to end
- Prepaid return shipping included
Covered Device
The covered Pro XG 48 PoE is a 48-port Layer 3 rack-mount switch with 32 10 GbE PoE+++ ports, 16 2.5 GbE PoE+++ ports, and four 25G SFP28 uplink ports. It provides Etherlighting and a 1U rack-mount form factor.
Technical Information
The switch provides 920 Gbps switching capacity, 460 Gbps total non-blocking throughput, and a 684 Mpps forwarding rate. Its PoE+++ ports can deliver up to 90W per port, with total PoE availability of up to 1,080W on 200–240V AC or 972W on 100–120V AC.
Key Features
- Five-year extended replacement coverage
- Replacement shipped before inspection
- Prioritized end-to-end RMA handling
- Prepaid return shipping
- Service specifically matched to the USW-Pro-XG-48-PoE
Applications
UICARE-USW-PRO-XG-48-POE-D is intended for deployments using the Pro XG 48 PoE where extended hardware replacement protection is required for high-density enterprise switching and PoE infrastructure.
DC Supplies Product Note
This MPN identifies a UI Care service, not the physical Pro XG 48 PoE switch. Verify that the associated hardware is specifically USW-Pro-XG-48-PoE before purchasing the service.
Specifications
| Brand | Ubiquiti |
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| Part Number / MPN | UICARE-USW-PRO-XG-48-POE-D |
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| Product Type | Extended warranty and hardware replacement service |
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| Service | UI Care |
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| Coverage Period | 5 years |
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| Covered Device | UniFi Pro XG 48 PoE |
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| Covered Device MPN | USW-Pro-XG-48-PoE |
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| Switch Type | Layer 3 Etherlighting PoE+++ switch |
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| PoE Ports | 48 |
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| 10 GbE RJ45 Ports | 32 |
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| 2.5 GbE RJ45 Ports | 16 |
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| 25G SFP28 Ports | 4 |
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| Maximum PoE per Port | 90W PoE+++ |
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| Total PoE Availability | 1,080W at 200–240V AC; 972W at 100–120V AC |
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| Switching Capacity | 920 Gbps |
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| Non-Blocking Throughput | 460 Gbps |
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| Forwarding Rate | 684 Mpps |
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| Supported VLANs | 1,000 |
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| MAC Address Table | 32,000 |
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| Power Input | 100–240V AC, 50/60 Hz |
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| Power Backup | USP RPS DC input |
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| Form Factor | 1U rack mount |
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| Dimensions | 442 x 480 x 44 mm |
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| Weight | 8.7 kg without mounting brackets |
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| Management Display | 1.3-inch touchscreen |
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| Replacement Method | Replacement ships before inspection |
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| RMA Handling | Prioritized end to end |
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| Return Shipping | Prepaid |
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FAQs
What does UICARE-USW-PRO-XG-48-POE-D cover?
It provides five-year UI Care replacement protection for the Ubiquiti UniFi Pro XG 48 PoE switch, model USW-Pro-XG-48-PoE.
Is UICARE-USW-PRO-XG-48-POE-D the physical switch?
No. This MPN identifies the UI Care service associated with the Pro XG 48 PoE. The physical switch has the model number USW-Pro-XG-48-PoE.
Does replacement require inspection first?
No. Ubiquiti states that the replacement ships before inspection.
How are UI Care RMA requests handled?
Ubiquiti states that UI Care RMA tickets are prioritized end to end.
Is return shipping included?
Yes. Ubiquiti states that prepaid return shipping is included.
How much PoE can the covered Pro XG 48 PoE provide?
The switch supports up to 90W per PoE+++ port, with total PoE availability up to 1,080W at 200–240V AC or 972W at 100–120V AC.
