Overview
Ubiquiti UI Care UICARE-UVC-G6-PRO-ENTRY-D provides five years of extended replacement protection for the UniFi G6 Pro Entry, model UVC-G6-Pro-Entry. The service is intended to simplify hardware replacement through replacement-before-inspection and prioritized RMA processing.
Service Coverage
- Five years of UI Care coverage
- Replacement ships before inspection
- RMA tickets prioritized end to end
- Prepaid return shipping included
Covered Device
The covered UVC-G6-Pro-Entry is an intelligent door entry system with native UniFi Protect and UniFi Access integration. It combines a 12MP main camera, 8MP package camera, two-way audio, access-control features, and a 3-inch capacitive multi-touch display.
Technical Information
The G6 Pro Entry supports face recognition, NFC card and keyfob access, PIN access, Apple and Google Wallet, mobile unlock, face unlock, and two-way intercom and doorbell access. It has a GbE RJ45 network interface, BLE 4.1 and NFC connectivity, and supports PoE+ power with a maximum power consumption of 18W.
Key Features
- Five-year extended replacement coverage
- Replacement shipped before inspection
- Prioritized RMA handling
- Prepaid return shipping
- Service specifically matched to UVC-G6-Pro-Entry
Applications
UICARE-UVC-G6-PRO-ENTRY-D is intended for deployments using the G6 Pro Entry where extended hardware replacement protection is required for an intelligent door entry and access-control installation.
DC Supplies Product Note
This MPN identifies a UI Care service, not the physical G6 Pro Entry device. Verify that the associated hardware is specifically UVC-G6-Pro-Entry; Ubiquiti also offers the separate G6 Entry model, UVC-G6-Entry, with different hardware specifications.
Specifications
| Brand | Ubiquiti |
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| Part Number / MPN | UICARE-UVC-G6-PRO-ENTRY-D |
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| Product Type | Extended warranty and hardware replacement service |
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| Service | UI Care |
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| Coverage Period | 5 years |
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| Covered Device | G6 Pro Entry |
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| Covered Device MPN | UVC-G6-Pro-Entry |
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| Device Type | Intelligent door entry system |
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| Application Suite | UniFi Protect and UniFi Access |
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| Main Camera | 12MP CMOS |
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| Package Camera | 8MP CMOS |
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| Display | 3-inch capacitive multi-touch |
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| Display Resolution | 480 x 854 pixels |
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| Night Vision | IR, up to 5 m (16 ft) |
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| Network Interface | 1 x GbE RJ45 |
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| Connectivity | BLE 4.1, NFC |
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| Power Method | PoE+ |
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| Maximum Power Consumption | 18W |
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| Weatherproofing | IP55 |
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| Tamper Resistance | IK07 LCM, IK04 |
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| Audio | Two-way audio |
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| Dimensions | 220 x 49.3 x 29.6 mm |
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| Weight | 360 g |
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| Replacement Method | Replacement ships before inspection |
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| RMA Handling | Prioritized end to end |
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| Return Shipping | Prepaid |
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FAQs
What does UICARE-UVC-G6-PRO-ENTRY-D cover?
It provides five-year UI Care replacement protection for the Ubiquiti G6 Pro Entry, model UVC-G6-Pro-Entry.
Is UICARE-UVC-G6-PRO-ENTRY-D the G6 Pro Entry hardware?
No. This MPN identifies the UI Care service associated with the G6 Pro Entry. It is not the physical door entry device.
Does Ubiquiti require inspection before sending the replacement?
No. Ubiquiti states that the replacement ships before inspection.
How are UI Care RMA requests handled?
Ubiquiti states that UI Care RMA tickets are prioritized end to end.
Is return shipping included?
Yes. Ubiquiti states that prepaid return shipping is included.
Which G6 Entry model is covered by this service?
This service is specifically for the G6 Pro Entry, UVC-G6-Pro-Entry. It should not be confused with the separate G6 Entry, UVC-G6-Entry.
