Overview
Ubiquiti UI Care UICARE-UNAS-PRO-D provides five years of extended replacement protection for the UNAS Pro network-attached storage system. The service is designed to simplify hardware replacement through replacement-before-inspection and prioritized RMA processing.
Service Coverage
- Five years of UI Care coverage
- Replacement ships before inspection
- RMA tickets prioritized end to end
- Prepaid return shipping included
Covered Device
The service is associated with the Ubiquiti UNAS Pro, a 2U rack-mount NAS with seven 2.5/3.5-inch drive bays, 10 Gbps networking, RAID storage technology, and a 1.3-inch touchscreen for management.
Key Features
- Five-year extended replacement coverage
- Replacement shipped before inspection
- Prioritized RMA handling
- Prepaid return shipping
- Service specifically associated with the UNAS Pro
Applications
UICARE-UNAS-PRO-D is intended for deployments using the UNAS Pro where extended hardware replacement protection and streamlined RMA handling are required for network storage infrastructure.
DC Supplies Product Note
This MPN identifies a UI Care service, not the physical UNAS Pro NAS. Verify that the associated hardware is the exact UNAS Pro / UNAS-Pro model rather than the UNAS Pro 4 or UNAS Pro 8 before purchasing.
Specifications
| Brand | Ubiquiti |
|---|
| Part Number / MPN | UICARE-UNAS-PRO-D |
|---|
| Product Type | Extended warranty and hardware replacement service |
|---|
| Service | UI Care |
|---|
| Coverage Period | 5 years |
|---|
| Covered Device | UNAS Pro / UNAS-Pro |
|---|
| Covered Device Type | 2U rack-mount NAS |
|---|
| Drive Bays | 7 x 2.5/3.5-inch |
|---|
| Network Performance | 10 Gbps |
|---|
| Storage Protection | RAID storage technology |
|---|
| Management Display | 1.3-inch touchscreen |
|---|
| Uplink | 1 x 10G SFP+ |
|---|
| Additional Network Port | 1 x GbE RJ45 |
|---|
| Replacement Method | Replacement ships before inspection |
|---|
| RMA Handling | Prioritized end to end |
|---|
| Return Shipping | Prepaid |
|---|
FAQs
What does UICARE-UNAS-PRO-D cover?
It provides five-year UI Care replacement protection for the Ubiquiti UNAS Pro network-attached storage system.
Is UICARE-UNAS-PRO-D the UNAS Pro NAS itself?
No. This MPN identifies the UI Care service associated with the UNAS Pro. It is not the physical NAS.
Does the UNAS Pro need to be inspected before replacement?
Ubiquiti states that the replacement ships before inspection.
How are RMA requests handled?
Ubiquiti states that UI Care RMA tickets are prioritized from end to end.
Is return shipping included?
Yes. Ubiquiti states that prepaid return shipping is included.
