Ubiquiti UI Care for USW-Pro-XG-48 extends replacement protection for the Ubiquiti USW-Pro-XG-48 to five years. Part number UICARE-USW-PRO-XG-48-D is specifically matched to the non-PoE USW-Pro-XG-48 and provides advanced hardware replacement service for eligible failures.
Key Features
- Five-year extended replacement protection
- Designed specifically for USW-Pro-XG-48
- Advanced hardware replacement
- Next-business-day replacement response
- Manufacturer-paid return shipping
Coverage and Compatibility
This UI Care service is intended for the Ubiquiti USW-Pro-XG-48. The exact service MPN is UICARE-USW-PRO-XG-48-D. It should not be confused with UI Care SKUs for the USW-Pro-XG-48-PoE or regional variants, which use different part numbers.
Service Handling
Documented service specifications identify a five-year extended service agreement with advanced hardware replacement, shipment-based service, and a next-business-day response time. Return shipment is covered by the manufacturer.
Activation and Eligibility
UI Care is device-specific. Available documentation states that the service must be purchased with the corresponding product and activated for the intended device before resale or shipment. The quantity of UI Care services should match the number of USW-Pro-XG-48 units being covered.
DC Supplies Product Note
For switch deployments where replacement continuity matters, verify that the installed hardware is the standard USW-Pro-XG-48 rather than the PoE model before ordering, as Ubiquiti assigns separate UI Care SKUs to these variants.
Specifications
| Specification | Details |
|---|
| Brand | Ubiquiti |
| Part Number / MPN | UICARE-USW-PRO-XG-48-D |
| Product Type | Extended Service Agreement |
| Service | UI Care |
| Covered Product | USW-Pro-XG-48 |
| Coverage Term | 5 years / 60 months |
| Service Type | Exchange |
| Provided Support | Replacement |
| Replacement Type | Advanced Hardware Replacement |
| Response Time | Next Business Day |
| Service Delivery | Shipment |
| Return Shipping | Manufacturer-paid |
| Activation | Required |
| Supported Hardware | Ubiquiti USW-Pro-XG-48 |
FAQs
What device does UICARE-USW-PRO-XG-48-D cover?
This UI Care SKU is specifically associated with the Ubiquiti USW-Pro-XG-48.
How long is the UI Care coverage?
The service provides five years of replacement protection for the supported USW-Pro-XG-48.
Does this SKU cover the USW-Pro-XG-48-PoE?
No. The USW-Pro-XG-48-PoE uses a separate UI Care MPN. The exact covered hardware should be matched before purchase.
What replacement service is included?
The documented service includes advanced hardware replacement with a next-business-day response time.
Is return shipping included?
Yes. The documented service includes manufacturer-paid return shipment for the defective hardware.
Can the UI Care service be added later?
Available documentation states that UI Care must be purchased with the product it is intended to cover rather than added retroactively.
