Ubiquiti UI Care for UP-AlarmHub-Kit extends replacement protection for the UniFi Alarm Hub Kit to five years. Part number UICARE-UP-ALARMHUB-KIT-D is specifically matched to the UP-AlarmHub-Kit and provides advanced hardware replacement service for eligible hardware failures.
Key Features
- Five-year extended replacement protection
- Designed specifically for UP-AlarmHub-Kit
- Advanced hardware replacement
- Next-business-day replacement response
- Manufacturer-paid return shipping
Coverage and Compatibility
This UI Care service is intended for the Ubiquiti UP-AlarmHub-Kit. The exact service MPN is UICARE-UP-ALARMHUB-KIT-D. One UI Care service is required for each covered device, and the service must be purchased with the corresponding product rather than added retroactively.
Service Handling
Documented service specifications identify advanced hardware replacement with shipment-based service and a next-business-day response. The manufacturer covers return shipping for the defective unit. Claims are handled through Ubiquiti's RMA process after the service has been activated.
Activation and Eligibility
UI Care is a device-specific service. Distributor documentation states that it must be purchased together with the corresponding UP-AlarmHub-Kit and cannot be purchased later for an already purchased device. After activation, coverage extends to five years, with the applicable UI Care service terms governing claims and replacement.
DC Supplies Product Note
When ordering this service for an alarm deployment, match the UI Care SKU to the exact UP-AlarmHub-Kit quantity being installed. Each covered unit requires its corresponding UI Care service.
Specifications
| Specification | Details |
|---|
| Brand | Ubiquiti |
| Part Number / MPN | UICARE-UP-ALARMHUB-KIT-D |
| Product Type | Extended Warranty / Service |
| Service | UI Care |
| Covered Product | UP-AlarmHub-Kit |
| Coverage Term | 5 years / 60 months |
| Service Type | Advanced Hardware Replacement |
| Service Delivery | Shipment |
| Response Time | Next Business Day |
| Return Shipping | Manufacturer-paid |
| Activation | Required |
| Device Matching | One UI Care service per covered device |
| Supported Hardware | Ubiquiti UP-AlarmHub-Kit |
FAQs
What device does UICARE-UP-ALARMHUB-KIT-D cover?
This UI Care SKU is specifically designed for the Ubiquiti UP-AlarmHub-Kit.
How long is the coverage?
The service extends replacement protection to five years, or 60 months.
What replacement service is included?
The documented service provides advanced hardware replacement with a next-business-day response time.
Is return shipping included?
Yes. Distributor documentation identifies return shipping for the defective unit as being covered by the manufacturer.
Can UI Care be added to an existing UP-AlarmHub-Kit later?
Distributor documentation states that UI Care must be purchased together with the corresponding product and cannot be purchased retroactively.
How many UI Care services are needed?
The quantity of UI Care services should match the number of UP-AlarmHub-Kit units being covered.
