Detailed Specifications
Ubiquiti UI Care for USW-Pro-XG-24 extends replacement protection for the Ubiquiti USW-Pro-XG-24 with a five-year service term. Part number UICARE-USW-PRO-XG-24-D is specifically associated with the USW-Pro-XG-24 and provides replacement-focused service for supported hardware.
Key Features
- Five-year extended replacement protection
- Designed specifically for the Ubiquiti USW-Pro-XG-24
- Advanced replacement service
- Next-business-day replacement response
- Service depot exchange and replacement support
Coverage and Compatibility
This UI Care service is intended for the Ubiquiti USW-Pro-XG-24. The exact MPN is UICARE-USW-PRO-XG-24-D, so the covered hardware should be matched carefully before purchase or activation. This service should not be assumed to cover other USW-Pro-XG variants, including different port counts or PoE configurations.
Service Handling
Available service information identifies the offering as an exchange service with replacement support. The documented response time is next business day for replacement, with service provided through a service depot. Distributor documentation also identifies the product as a five-year extended warranty with advanced replacement.
DC Supplies Product Note
For a USW-Pro-XG-24 deployment where network downtime affects connected infrastructure, verify the covered switch model and service eligibility before ordering so the UI Care SKU matches the installed hardware exactly.
Specifications
| Specification | Details |
|---|
| Brand | Ubiquiti |
| Part Number / MPN | UICARE-USW-PRO-XG-24-D |
| Product Type | Extended Service / Warranty |
| Service | UI Care |
| Covered Product | Ubiquiti USW-Pro-XG-24 |
| Coverage Term | 5 years |
| Service Main Type | Exchange |
| Provided Support | Replacement |
| Replacement Response | Next Business Day |
| Service Location | Service Depot |
| Replacement Type | Advanced Replacement |
| Supported Hardware | USW-Pro-XG-24 |
FAQs
What device does UICARE-USW-PRO-XG-24-D cover?
This service is specifically listed for the Ubiquiti USW-Pro-XG-24.
How long is the UI Care coverage?
The service provides five-year extended replacement protection for the supported USW-Pro-XG-24.
What type of support is provided?
The documented service is an exchange and replacement program with a next-business-day replacement response.
Where is the replacement service provided?
Distributor specifications identify the service location as a service depot.
Is this the same as UI Care for other USW-Pro-XG switches?
No. Ubiquiti offers separate UI Care SKUs for different switch models and configurations. Match the service MPN to the exact supported hardware model before ordering.
