Overview
Ubiquiti UICARE-UVC-AI-MS-4-W-D is a UI Care extended warranty and hardware replacement service for the Ubiquiti UniFi Enterprise AI Multi Sensor 4 White, model UVC-AI-MS-4-W. The service extends replacement protection to five years and provides an expedited process for qualifying hardware failures.
Service Coverage
UI Care provides five-year coverage with advanced hardware replacement. Replacement hardware is shipped before the defective device is received back, while a prepaid return shipping label is provided for returning the affected unit. UI Care also provides an expedited RMA process for covered hardware.
Covered Device
This service SKU is specifically associated with the white UVC-AI-MS-4-W. The covered device is the UniFi Enterprise AI Multi Sensor 4, a PoE++ multi-sensor camera platform designed to combine multiple imaging and sensing functions in a single device.
Key Features
- Five-year UI Care coverage
- Advanced replacement before return inspection
- Expedited RMA process
- Prepaid return shipping
- Specifically matched to UVC-AI-MS-4-W
Applications
UICARE-UVC-AI-MS-4-W-D is intended for deployments using the UVC-AI-MS-4-W where extended hardware replacement protection is required. It is suited to installations where maintaining continuity of a multi-sensor security device is important and expedited replacement can reduce hardware-related downtime.
DC Supplies Product Note
This MPN represents a service and warranty product, not the physical AI Multi Sensor 4 camera. Verify that the associated hardware is the white UVC-AI-MS-4-W before ordering, as the service SKU is specifically identified for that model.
Specifications
| Brand | Ubiquiti |
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| Part Number / MPN | UICARE-UVC-AI-MS-4-W-D |
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| Product Type | Extended Warranty / Hardware Replacement Service |
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| Service Name | Ubiquiti UI Care |
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| Coverage Period | 5 years |
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| Covered Device | UniFi Enterprise AI Multi Sensor 4 |
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| Covered Device MPN | UVC-AI-MS-4-W |
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| Covered Device Color | White |
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| Device Type | AI multi-sensor camera |
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| Power Interface | PoE++ |
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| Replacement Type | Advanced hardware replacement |
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| Replacement Timing | Replacement ships before defective unit is returned |
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| RMA Process | Expedited |
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| Return Shipping | Prepaid |
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FAQs
What does UICARE-UVC-AI-MS-4-W-D cover?
It provides Ubiquiti UI Care extended warranty and hardware replacement service for the white UVC-AI-MS-4-W.
How long is the UI Care coverage?
The service provides five years of replacement protection.
Does this product include the AI Multi Sensor 4?
No. UICARE-UVC-AI-MS-4-W-D is a service SKU and does not include the physical UVC-AI-MS-4-W camera.
How does advanced replacement work?
Replacement hardware is shipped before the defective device is received back, subject to the applicable UI Care service process.
Is return shipping included?
Yes. A prepaid return shipping label is included for returning the defective hardware.
