Service Overview
Ubiquiti UICARE-U7-PRO-XGS-US-D is a UI Care extended warranty service for the U7-Pro-XGS-US WiFi 7 access point. The service extends replacement protection to five years and provides additional support benefits for the covered device.
Key Features
- Five-year UI Care coverage for the U7-Pro-XGS-US
- Replacement ships before inspection
- RMA tickets receive priority handling end to end
- Prepaid return shipping is included
- Device-specific coverage for the US U7 Pro XGS
Coverage and Compatibility
This UI Care SKU is specifically associated with the Ubiquiti U7-Pro-XGS-US. The covered device is a ceiling-mounted 8-stream WiFi 7 access point with a dedicated spectral scanning radio and 10/5/2.5/1 GbE connectivity. UI Care covers the specified hardware rather than functioning as a standalone networking device.
Service Handling
Ubiquiti states that UI Care replacement ships before inspection, RMA tickets receive priority handling end to end, and prepaid return shipping is included. Distributor service specifications additionally identify the service as an exchange with replacement support and a next-business-day replacement response.
Activation
Ubiquiti requires UI Care protection to be activated for the intended UI Care product before resale or shipment. Activation is handled through the Ubiquiti portal under Licenses/UI Care Vouchers.
DC Supplies Product Note
Match this service SKU specifically to the U7-Pro-XGS-US when ordering, particularly in larger access-point deployments, so each covered AP has its corresponding five-year service protection.
Specifications
| Brand | Ubiquiti |
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| Part Number / MPN | UICARE-U7-PRO-XGS-US-D |
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| Product Type | Extended Warranty |
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| Service | UI Care |
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| Covered Product | U7-Pro-XGS-US |
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| Covered Device | U7 Pro XGS |
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| Regional Version | US |
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| Coverage Period | 5 years |
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| Coverage Duration | 60 months |
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| Service Type | Exchange |
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| Provided Support | Replacement |
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| Service Response Time | Next Business Day - Replacement |
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| Service Location | Carry-in |
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| Replacement Handling | Replacement ships before inspection |
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| RMA Handling | Priority handling end to end |
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| Return Shipping | Prepaid return shipping included |
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| Activation | Required through Ubiquiti UI Care Vouchers portal |
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FAQs
What product does UICARE-U7-PRO-XGS-US-D cover?
It is the UI Care service SKU for the Ubiquiti U7-Pro-XGS-US WiFi 7 access point.
How long does the UI Care coverage last?
The service provides five years, or 60 months, of coverage for the specified access point.
Does the replacement ship before inspection?
Yes. Ubiquiti lists replacement shipment before inspection as a UI Care benefit.
Are RMA tickets prioritized?
Yes. Ubiquiti states that UI Care RMA tickets receive priority handling end to end.
Is return shipping included?
Yes. Prepaid return shipping is included with the UI Care service.
Does UI Care require activation?
Yes. Ubiquiti states that UI Care protection must be activated for the intended product through th
