Overview
Ubiquiti UICARE-USW-WAN-RJ45-D is a UI Care extended warranty and hardware replacement service for the Ubiquiti UniFi WAN Switch RJ45, model USW-WAN-RJ45. The service provides five years of replacement protection for the specified WAN switch and an accelerated process for qualifying hardware issues.
Service Coverage
UI Care provides five-year coverage with advanced hardware replacement. Ubiquiti states that replacement hardware ships before inspection, RMA tickets receive priority handling, and prepaid return shipping is included. Service records identify the offering as an exchange/replacement service for the USW-WAN-RJ45.
Covered Device
This service SKU is matched to the UniFi USW-WAN-RJ45, a 10 GbE WAN switch designed to connect two Shadow Mode High Availability UniFi Gateways to a single ISP. The switch provides three 10 GbE RJ45 ports and one 1 GbE RJ45 management port.
Key Features
- Five-year UI Care coverage
- Advanced replacement before inspection
- Priority RMA handling
- Prepaid return shipping included
- Specifically matched to USW-WAN-RJ45
Applications
UICARE-USW-WAN-RJ45-D is intended for UniFi WAN deployments using the USW-WAN-RJ45 where extended replacement protection and priority service are required. The covered switch is designed for redundant gateway and ISP connectivity deployments, including Shadow Mode High Availability configurations.
DC Supplies Product Note
This MPN represents a service and warranty product, not a physical WAN switch. Verify that the associated hardware is the USW-WAN-RJ45 before ordering, as this UI Care SKU is specifically identified for that model.
Specifications
| Brand | Ubiquiti |
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| Part Number / MPN | UICARE-USW-WAN-RJ45-D |
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| Product Type | Extended Warranty / Hardware Replacement Service |
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| Service Name | Ubiquiti UI Care |
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| Coverage Period | 5 years |
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| Covered Device | UniFi WAN Switch RJ45 |
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| Covered Device MPN | USW-WAN-RJ45 |
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| Device Type | 10 GbE WAN switch |
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| 10 GbE RJ45 Ports | 3 |
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| Management Port | 1 x 1 GbE RJ45 |
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| Switching Capacity | 20 Gbps |
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| Total Non-Blocking Throughput | 10 Gbps |
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| Forwarding Rate | 15 Mpps |
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| Power Inputs | 2 x universal AC input |
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| Supported Voltage | 100–240V AC |
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| Maximum Power Consumption | 18W |
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| Replacement Type | Advanced hardware replacement |
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| Replacement Timing | Replacement ships before inspection |
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| RMA Handling | Priority handling |
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| Return Shipping | Prepaid |
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FAQs
What does UICARE-USW-WAN-RJ45-D cover?
It provides UI Care extended warranty and hardware replacement service for the Ubiquiti USW-WAN-RJ45 WAN switch.
How long is the coverage?
The UI Care service provides five years of coverage.
Does this product include the USW-WAN-RJ45 switch?
No. UICARE-USW-WAN-RJ45-D is a service SKU and does not include the physical WAN switch.
How does advanced replacement work?
Ubiquiti states that replacement hardware ships before the defective device is inspected, subject to the applicable UI Care service process.
Is return shipping included?
Yes. Prepaid return shipping is included with the UI Care service.
