Service Overview
Ubiquiti UICARE-UTP-G3-TOUCH-ENTERPRISE-D is a UI Care service agreement for the UTP-G3-Touch-Enterprise G3 Touch Enterprise phone. The service provides five-year replacement protection with faster replacement handling and priority support for the covered device.
Key Features
- Five-year UI Care coverage for the UTP-G3-Touch-Enterprise
- Replacement ships before inspection
- RMA tickets receive priority handling end to end
- Prepaid return shipping is included
- Device-specific coverage for G3 Touch Enterprise
Coverage and Compatibility
This UI Care SKU is specifically associated with the Ubiquiti UTP-G3-Touch-Enterprise G3 Touch Enterprise. The covered device is a premium desktop UniFi Talk phone featuring a 7-inch touch display and integration with UniFi applications.
Service Handling
UI Care is designed to simplify replacement handling for the covered phone. Ubiquiti states that the replacement ships before inspection, RMA tickets are prioritized end to end, and prepaid return shipping is included.
Activation
UI Care is device-specific and should be associated with the intended UTP-G3-Touch-Enterprise. Activation should be completed according to Ubiquiti's UI Care process at the time of the corresponding product purchase.
DC Supplies Product Note
Match this service SKU to the exact UTP-G3-Touch-Enterprise when ordering, particularly for deployments with multiple UniFi Talk phones, so each covered device has its corresponding UI Care protection.
Specifications
| Brand | Ubiquiti |
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| Part Number / MPN | UICARE-UTP-G3-TOUCH-ENTERPRISE-D |
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| Product Type | UI Care Service Agreement |
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| Service | UI Care |
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| Covered Product | UTP-G3-Touch-Enterprise |
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| Covered Device | G3 Touch Enterprise |
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| Product Category | UniFi Talk Phone |
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| Display Size | 7 inches |
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| Coverage Period | 5 years |
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| Coverage Duration | 60 months |
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| Replacement Handling | Replacement ships before inspection |
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| RMA Handling | Priority handling end to end |
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| Return Shipping | Prepaid return shipping included |
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| Activation | Required for the intended covered product |
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FAQs
What product does UICARE-UTP-G3-TOUCH-ENTERPRISE-D cover?
It is the UI Care service SKU for the Ubiquiti UTP-G3-Touch-Enterprise G3 Touch Enterprise phone.
How long does the UI Care coverage last?
The service provides five years, or 60 months, of coverage for the specified device.
Does the replacement ship before inspection?
Yes. Ubiquiti lists replacement shipment before inspection as a UI Care benefit.
Are RMA tickets prioritized?
Yes. Ubiquiti states that UI Care RMA tickets receive priority handling end to end.
Is return shipping included?
Yes. Prepaid return shipping is included with the UI Care service.
