Overview
Ubiquiti UICARE-E7-US-D is a UI Care service plan for the UniFi E7 access point, model E7-US. The service extends replacement protection for the qualifying E7 to five years and provides faster replacement and priority support for covered hardware failures.
Coverage and Replacement Service
UI Care provides five-year replacement protection for the specified E7 access point. Ubiquiti states that a replacement device ships before inspection of the returned unit, while RMA tickets receive priority handling from start to finish. Prepaid return shipping is also included with the replacement process.
This SKU is a service entitlement rather than a physical wireless access point. It does not add wireless capability, networking ports, power functionality, or other hardware features to the covered E7.
Covered Device
UICARE-E7-US-D is specifically associated with the Ubiquiti UniFi E7, model E7-US. The covered E7 is an enterprise-grade indoor WiFi 7 access point with 10-stream wireless performance, a 10 GbE uplink, and a redundant Gigabit Ethernet port for high availability.
Key Features
- Five-year UI Care replacement protection for the E7-US
- Replacement ships before inspection of the returned device
- Priority RMA handling from start to finish
- Prepaid return shipping included with the replacement process
- Service specifically matched to the Ubiquiti E7-US access point
Applications
UI Care is intended for Ubiquiti E7 deployments where extended hardware replacement protection and priority service are required. It provides an additional service entitlement for the qualifying access point rather than changing the device's wireless or Ethernet capabilities.
DC Supplies Product Note
UICARE-E7-US-D is a warranty and support service, not the physical E7 access point. The service is specifically matched to E7-US. Ubiquiti's current product information identifies UI Care as five-year coverage with replacement before inspection, prioritized RMA handling, and prepaid return shipping. The service must be purchased with the matching device according to Ubiquiti's sales information.
Specifications
| Specification | Details |
|---|
| Brand | Ubiquiti |
| Part Number / MPN | UICARE-E7-US-D |
| Product Type | Extended Warranty and Hardware Replacement Service |
| Service | Ubiquiti UI Care |
| Coverage Period | 5 years |
| Covered Device | UniFi E7 |
| Covered Device MPN | E7-US |
| Covered Device Type | Indoor WiFi 7 Access Point |
| Covered Device Wireless Configuration | 10-stream WiFi 7 |
| Covered Device Uplink | 10 GbE |
| Covered Device Redundant Port | Gigabit Ethernet |
| Replacement Service | Advanced replacement |
| Replacement Process | Replacement ships before inspection |
| RMA Support | Priority handling |
| Return Shipping | Prepaid |
FAQs
What product does UICARE-E7-US-D cover?
This UI Care service is specifically associated with the Ubiquiti UniFi E7 access point, model E7-US.
How long does the UI Care coverage last?
The service provides five-year replacement protection for the qualifying E7-US access point.
Does this SKU include an E7 access point?
No. UICARE-E7-US-D is an extended warranty and support service. The E7-US access point is the separate covered hardware product.
What happens if the covered E7 has a qualifying hardware failure?
Ubiquiti provides advanced replacement, with the replacement device shipped before inspection of the returned device.
Is return shipping included?
Yes. Ubiquiti specifies prepaid return shipping as part of the UI Care replacement process.
Does UI Care change the E7's technical specifications?
No. UI Care is a service entitlement and does not change the E7's WiFi 7 capabilities, Ethernet interfaces, power requirements, or other hardware specifications.
