Overview
Ubiquiti UICARE-U7-PRO-XG-US-D is a UI Care extended service plan for the UniFi U7 Pro XG access point, model U7-Pro-XG-US. The service extends replacement protection for the qualifying access point to five years and provides priority support and an expedited hardware replacement process.
Coverage and Replacement Service
UI Care provides five-year coverage for the specified U7 Pro XG. For a qualifying covered hardware failure, Ubiquiti states that the replacement device ships before inspection of the returned unit. RMA tickets receive priority handling, and prepaid return shipping is included with the replacement process.
This SKU is a service entitlement rather than an access point. It does not add wireless features, Ethernet ports, performance capabilities, or other hardware functionality to the covered U7 Pro XG.
Covered Device
UICARE-U7-PRO-XG-US-D is associated with the Ubiquiti UniFi U7 Pro XG, model U7-Pro-XG-US. Ubiquiti identifies the U7 Pro XG as a ceiling-mounted WiFi 7 access point with 6 streams and 10/5/2.5/1 GbE connectivity.
Key Features
- Five-year UI Care replacement coverage for the U7 Pro XG
- Advanced replacement with the replacement shipped before inspection
- Priority RMA handling from start to finish
- Prepaid return shipping included with the replacement process
- Service specifically matched to U7-Pro-XG-US
Applications
UI Care is intended for U7 Pro XG deployments where extended hardware protection and an expedited replacement process are required. It can be added to qualifying network installations to provide a longer replacement entitlement than the standard device coverage.
DC Supplies Product Note
UICARE-U7-PRO-XG-US-D is a warranty and support service, not the physical U7 Pro XG access point. The service SKU should be matched to the exact U7-Pro-XG-US device. Ubiquiti's current product information specifies five-year coverage, replacement before inspection, priority RMA handling, and prepaid return shipping.
Specifications
| Specification | Details |
|---|
| Brand | Ubiquiti |
| Part Number / MPN | UICARE-U7-PRO-XG-US-D |
| Product Type | Extended Warranty and Hardware Replacement Service |
| Service | Ubiquiti UI Care |
| Coverage Period | 5 years |
| Covered Device | UniFi U7 Pro XG |
| Covered Device MPN | U7-Pro-XG-US |
| Device Type | WiFi 7 Access Point |
| Device Configuration | 6-stream |
| Ethernet Capability | 10/5/2.5/1 GbE |
| Replacement Type | Advanced hardware replacement |
| Replacement Process | Replacement ships before inspection |
| RMA Support | Priority handling |
| Return Shipping | Prepaid |
FAQs
What product does UICARE-U7-PRO-XG-US-D cover?
This UI Care service is specifically associated with the Ubiquiti UniFi U7 Pro XG access point, model U7-Pro-XG-US.
How long does the UI Care coverage last?
The service provides five-year replacement coverage for the qualifying U7 Pro XG.
Does this SKU include a U7 Pro XG access point?
No. UICARE-U7-PRO-XG-US-D is an extended warranty and support service. The U7-Pro-XG-US access point is the separate covered hardware product.
What happens when a covered hardware failure occurs?
Ubiquiti provides advanced replacement, with the replacement device shipped before inspection of the returned device.
Is return shipping included?
Yes. Ubiquiti specifies prepaid return shipping as part of the UI Care replacement process.
Does UI Care change the specifications of the U7 Pro XG?
No. UI Care is a service entitlement and does not change the access point's wireless, Ethernet, power, or other hardware specifications.
