Overview
Ubiquiti UICARE-UTP-G3-TOUCH-PRO-D is a UI Care warranty extension for the Ubiquiti G3 Touch Pro desktop smartphone, model UTP-G3-Touch-Pro. The service extends replacement protection to five years and adds priority RMA support for the covered device.
UI Care is designed to provide advance replacement, with the replacement device shipped before the defective unit is returned. Ubiquiti also provides prepaid return shipping for the reported device under the service.
Service Coverage
- 5-year extended replacement coverage
- Advance replacement before return of the defective device
- Priority RMA service
- Prepaid return shipping for the defective device
- Coverage for the Ubiquiti UTP-G3-Touch-Pro
Compatibility
UICARE-UTP-G3-TOUCH-PRO-D is associated with the Ubiquiti G3 Touch Pro, model UTP-G3-Touch-Pro. The service should be purchased with the eligible device; the documented UI Care terms state that it cannot be added after the device has already been purchased.
Service Process
- Request replacement through the UI Care service.
- Ubiquiti sends the replacement device before receiving the reported defective unit.
- Return the defective device using the prepaid shipping label provided by Ubiquiti.
DC Supplies Product Note
This MPN represents warranty service rather than a physical G3 Touch Pro device. It should be ordered together with the eligible UTP-G3-Touch-Pro hardware when extended five-year replacement coverage is required.
Specifications
| Brand | Ubiquiti |
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| Part Number / MPN | UICARE-UTP-G3-TOUCH-PRO-D |
|---|
| Product Type | Warranty Extension |
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| Service | UI Care |
|---|
| Covered Product | G3 Touch Pro |
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| Covered Model | UTP-G3-Touch-Pro |
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| Coverage Duration | 5 Years |
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| Replacement Type | Advance Replacement |
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| RMA Support | Priority RMA |
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| Return Shipping | Prepaid |
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| Purchase Requirement | Must be purchased with the eligible device |
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FAQs
What device does UICARE-UTP-G3-TOUCH-PRO-D cover?
It provides UI Care coverage for the Ubiquiti G3 Touch Pro, model UTP-G3-Touch-Pro.
How long is the extended coverage?
The UI Care service provides five-year replacement coverage.
Does this MPN include a G3 Touch Pro phone?
No. This MPN identifies the UI Care warranty extension rather than the G3 Touch Pro hardware.
Can UI Care be purchased after buying the G3 Touch Pro?
The documented service terms state that UI Care must be purchased with the eligible device and cannot be added after the device has been purchased.
How does advance replacement work?
After a replacement request, Ubiquiti sends the replacement device before the defective device is returned. A prepaid return label is provided for the defective unit.
