Detailed Specifications
Logitech 994-000178 3 Year Extended Warranty Appliance Base Bundle
Overview
The Logitech 994-000178 is an enterprise-tier commercial service contract engineered to provide continuous hardware lifecycle protection for premier modular video conferencing infrastructure. Systems deployment engineers, network architects, and IT procurement specialists utilize this service agreement to protect major investments in dedicated compute and interface communication appliances. By formalizing a factory-direct diagnostics, repair, and component replacement pipeline, the contract ensures unified communications environments maintain high hardware availability without risking unexpected capital maintenance expenditures.
This service agreement appends exactly three additional years of coverage directly onto the original standard Logitech manufacturer limited hardware warranty baseline.When integrated with the initial two-year factory warranty, it establishes a total of five continuous years of comprehensive hardware protection from the original hardware procurement date.The contract explicitly covers underlying defects in factory materials and product workmanship failures under normal operational parameters.Support fulfillment pathways center on specialized remote technical troubleshooting and expedited system replacement protocols to minimize room downtime.
This service asset integrates seamlessly into large-scale corporate boardrooms, multi-hub training environments, executive briefing centers, and main distribution frames that deploy Logitech's standalone compute and touch-panel ecosystem. It delivers uniform protection across the bundled hardware assembly×specifically covering the Logitech RoomMate computing appliance and the Tap IP network-connected touch controller. Because this protection functions as a digital service entitlement, it introduces no modifications to physical room layouts, mounting structures, or local power line networks.
The extended warranty contract attaches explicitly to enterprise IT inventory tracking tools and serial logging registries captured during initial system commissioning. The verification paths sync natively with Logitech's centralized enterprise support infrastructure to facilitate predictable multi-location asset lifecycle management. This direct engineering alignment bypasses secondary procurement authorization hurdles when hardware tier elevation or device swap-outs are required in the field.
Key Features
Appends three years of additional coverage to the factory warranty baseline.
Safeguards underlying appliance and controller investments across a full five-year lifecycle.
Direct factory replacement protocol minimizes operational room downtime.
Provides direct access to specialized Logitech developer technical support teams.
Fully covers the synchronized RoomMate compute and Tap IP touch interface ecosystem.
Specifications
| Parameter | Technical Data |
| Brand | Logitech |
| Part Number | 994-000178 |
| Product Type | Service Agreement / Extended Warranty |
| Service Duration | 3 Years (Extension) |
| Total Combined Coverage | 5 Years (Including original factory term) |
| Equipment Class Covered | Video Conferencing Computing & Control Devices |
| Primary Targeted Hardware | Logitech Appliance Base Bundle with RoomMate and Tap IP |
| Fulfillment Type | Remote Diagnostics / Hardware Repair or Replacement |
| Coverage Scope | Product defects in materials and factory workmanship |
| Service Main Type | Technical / Maintenance Support |
| Geographic Availability | Valid via authorized global enterprise distribution channels |
| Asset Form Factor | Electronic Delivery / Digital License Contract |
